De bereidwilligheid van het personeel . Legde ons de weg uit naar het Capitool . Stelde de veiligste weg voor . Hadden er begrip voor dat er vroeg geluncht moest worden om op tijd ter plaatsen te zijn . Zeer vriendelijk personeel .

Alles was in orde voor een verblijf van een nacht .

Clean and spacious rooms, availability of kitchen sink with drinking water, friendly staff, good breakfast, great location

Clean, friendly staff, good breakfast , covered car park

20-25 mins walk to the centre with a 5 years old but it's about 15 mins walk for the grownups so not that bad really

Large rooms, well equipped and good facilities (mini-apartment, so hob and kitchen essentials - not used in our case). Comfortable beds. Air conditioning very quiet and effective. Very helpful and pleasant receptionist.

Be nice to have an iron for creased clothes after travelling.

Very welcoming staff, extremely friendly. Hired a bike which was great.

Air conditioning leaked overnight and kept us awake dripping. When we reported it, as it kept my husband awake they said oh dear not again. They had no spare rooms so we had to accept it. No discount was offered.

Located a bit off the city center, 10 - 15 min walk from Gent Zuid station, in a quiet neighborhood. Easy and quick check-in and check-out. I've arrived on Sunday afternoon, so personnel called me and waited for me. Spacious apartment, living and sleeping rooms, equipped with convenient furniture, including a sofa and a chair, TV, kitchenware, kitchenette and a refrigerator. Bathtub and hairdryer are appreciated. Daily room cleaning. Breakfast was included in the price.

2nd floor garden view is not very exciting. Very noisy AC in the room, external sounds from elevator also were clearly heard. Only one clothes hanger was available. Walls are dark colored. Breakfast is basic, with no variation during the day. Not all personnel are nice and friendly.

Clean and well located

Very clean and thoughtfully equipped for what we needed. Very helpful staff. Good restaurant next door. Easy parking with quick walk into centre or easy bus ride. Excellent maps provided.

Overall excellent for a short stay. Lack of working phone could be problematic. Loose tap in kitchen sink needs fixing.

Space. Variation for breakfast. Location.

Staff were very friendly.Breakfast was excellent and plenty of choices. Room was clean and tidy.

The table in the kitchenette part was badly marked .

The location is good, not very far from the Centre. The hotel has parking even for electric car. The room/apartment has enough facilities to cook meal by yourself. Breakfast was quite good. The room's furniture are all new.

I had a bit difficult to do the check-in at my arrival because on Sunday the reception is closed. It would have been better to receive some further instructions by email or messages.

the room was very clean and staff was nice.

the location is far from the center, we cannot find the supermarket around the hotel.

It was a perfect spot we were nicely greeted and suggestions for our visit were offered. The included breakfast was wonderful. The area was quiet and we felt safe as we walked in the neighborhood.

It was a little further from town center than we would have liked……a good twenty minute walk. We like to walk so we were okay but it could be difficult for some.

Sonda at reception was brilliant, nice simple rooms and location great for easy stroll into centre

maybe bar could have stayed open a bit later.

Staff were really friendly and efficient. Facilities good for the price we paid. Nice location. COYI

Nothing

Nice basic place, convenient for families

The hotel was clean and comfortable. The staff were friendly and helpful. There is onsite parking available for €15 per 24 hours, but your car must be registered to drive in the Ghent Low Emissions Zone to avoid a fine. The breakfast selection was good with both continental and hot options.

It was further out of the centre than we thought it would be, but if you don't mind walking, then it is fine.

The staff are excellent Clean rooms everyday Very good restaurant on site.

Beds and pillows too soft

I like the location, they also make it possible to do an early check in. The staff help us very much. The breakfast was good and all of the facilities was excellent.