Close to slopes.

no room cleaning, had to ask for towels 3rd, room only cleaned once a week ? terrible food, rude and unhelpful staff. arrived late due to cancelled train. emailed ahead for no one to be aware of anything. had to go to the bar and get someone’s attention. ski hire only open 2 hours in morning. reception at first said they couldn’t help , was not until causing a fuss they mentioned one down road may be able to help. so we did not use ski hire in hotel after all. les arcs is great , do not stay here though.

not much

poor food very small bedroom & bathroom loud, poor & unnecessary entertainment, no quieter lounge away from the poor entertainment no availability for the leisure facilities

the food and the people working at the reception , the entertainers and the food was excellent !!!

I had to remind the cleaners to clean my bathroom and change my towels and on few occasions they left me with no towels the whole evening . the cleaning was at 5.30 when I was back from skiing and wanted to rest ! terrible !!!also the spa wasn’t working for few days and when I went once I have been seen by the person who is working at the spa but he didn’t say that it is not working and I undressed myself , put the swimming costume on and I was surprised that all facilities were closed and he didn’t say a word !!!

Breakfast was great!!! good variety

Food was fine although limited for vegetarians.Staff friendly and helpful. Ski storage facilities good.

The room was not cleaned. We had to request clean towels and loo paper and for bin to be emptied. Lack of shower curtain meant soaking floor.

Very friendly staff when cleaning rooms or using the spa and on the gala evening very attentive waiters. and good quality food in abundance. Clean rooms and communal areas. Great location. Good ski storage facilities and on site ski rental brilliant and worth paying little extra for,

The rooms are very small , hardly any storage or area other than bed to put belongings on . especially on arrival with wet suitcases. and skiing involves lots of hats gloves glasses goggles etc that need drying / airing. Rooms were on the cool side, as were communal areas, and the pool was really really cold !! no wonder i was regularly the only one in it 5 til 6 every night . I had to ask the spa if i could warm up in the hot tub afterwards i had blue lips. The walk from Bus Stop to hotel after a 13 hour jouney by ski train from london was uphill and dark and slippy dragging all our ski bags and suitcases up hill was not fun.

Overall, considering the cost of equivalent places it was good value for money, conveniently located and the staff were friendly. The food was also very good . . .

Beds were very small.