The staff were very friendly and despite the number of guests staying we were treated as if we were special. The staff in the restaurant recognised us even after the first day.

The pillows in the bed were too soft and I thought that as a guest at the hotel we should not have been asked to pay for the swimming pool facilities.

The breakfast was excellent, and there was good coffee in the room. The staff was friendly and helpful This hotel was very convenient to the Baederhaus - our purpose for being in Bad Kreuznach.

No complaints.

We arrived quite late. The guy at reception was very helpful and gave us a map and some directions to the old town. The room and bathroom were well equipped. We did not have breakfast so can't comment about that, but the coffee machine in the room was great. We booked as the thermal baths were very near and that was great. We went there after checking out and before making our way on to Calais for our crossing back to the UK.

Our room was a bit too hot, but that's just our taste. The beds were a bit hard for us.

Really like this hotel. The room was very spacious and beautiful. They have offers with the spa and the parking lot. Breakfast is very complete.

The bed was not a double one but two twins stick together so the mattress had a gap between them

location, rooms, breakfast and staff

Everything

I believe something was wrong with the heating in the room I could not turn it up But was not cold,was still okay and nice And im sure the stuff will fix the problem fast

Fantastic staff who went out of their way to make our stay superb. Jenny, Katie, Mathias from Dorian were all great. Kudos to Mathias especially. Great rooms and comfy beds. Really clean and a great location.

Wonderful location near thermal baths, river walk, park, and the old city. Excellent breakfast, friendly service, fine ala carte dining also.

Translucent bathroom door is always a puzzle. Looks pretty but it's not practical for mid-night bathroom trips without flooding the bedroom with light.

Beautiful Hotel also busy it was very quiet at night

Location,clean very comfortable bed and lovely breakfast

Modern hotel. Central location close to thermae and city center. Ebikes safely stored in a separate room where we could directly charge the bikes. The breakfast was extensive and excellent

clean nice rooms with balcony. friendly staff. easy ti get to parking was easy

the air conditioning didnr appear to work and this is the reason we chose this property over the other one across from it. It got too warm at night but luckily we could open the balcony door for air. of course that may have let bugs in so it’s not ideal. they need to check into the AC system. also I wasn’t happy the therme was closed - it didn’t seem clear enough when I booked the room.

Great value for money in a wonderful location, short walk to thermal baths, walks along the Nahe River, excellent breakfast buffet, but also good dining in the evening, exceptionally friendly staff.

That I only stayed 2 nights!

Great rooms and good service

Not enough beauty availability

Breakfast was excellent! Nice selection and well attended by the wait staff. Room had a large balcony overlooking the parking lot, but all of the amenities were good. Location is set in the middle of the two major spas and walking distance to many restaurants and bars.

Shower is small.

Great breakfast! Compact room but very tidy and clean! Beautifully located!