- Very nice and helpful staff - Comfortable mattress - Not luxury but still very good value for money - desk is big enough to work - nice breakfast

the proposal for an early breakfast organised in the room very much appreciated

The breakfast was OK; nothing more than that. The hotel location, parking garage and the restaurant were very good. Location ideally very close to Zug center.

The breakfast could be a bit more comprehensive like also vegetarian options

the staff was amazing. very accommodating

Great shower, super comfortable bed and such wonderful helpful staff. I arrived really late and I had forgotten to mention that I was allergic to feather bedding and needed synthetic bedding. The lady at reception was so helpful and kind and managed to replace everything. Such a great stay and excellent value for money considering the cost of Switzerland.

Nothing.

Friendly staff. Comfortable bed.

Room was rather small and unmodern. Very pricey for what you got.

Very helpful staff - customer centric and accommodating. Had an issue with lights in my room; they attempted to fix right away but meantime offered an upgrade to a very nice suite. This is how Customer service should be.... Location was good and hotel was very clean with a underground garage that actually had space for multiple cars.... not like some other places that advertise parking but then send you to a public parking lot 200meter away. Very happy.

Nothing really wrong.... hotels in Zug are small and relatively expensive comparing to other cities within EU....but that's just the nature of the area.....