Closeness to the university

Coffee not served after 10:00am

It was in a nice location in relation to the other events we had planned.

The parking garage for the hotel was super cramped. We chose the parking deck across the street as an alternative.

Clean and good location

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Beautiful interior and bar area and rooms are comfortable.

The cable kept messing up on the tv

Good location near South Park. New hotel with very nice rooms and amenities. My husband loved the bath sheets.

The front desk representative was so rude at check in that my husband wanted to leave. When he spoke to the manager that night, she was indifferent. You have to pay for parking but there are inadequate parking spaces. The entrance is poorly marked so you’re not sure where to go to check in and it states ‘no parking at any time’ in the only parking area for reception. There is currently a lot of construction in the area.

This hotel could have been nice but a few things about it were frustrating - the parking situation is difficult. If you leave after 9pm the parking garage is full on return and you can’t park in the garage directly beside the hotel or parking lots near by without risk of being towed. I was told I was out of luck essentially if their garage and street parking was full - for 200+ a night I shouldn’t have to stress over my vehicle being towed do to their inadequate parking. The thermostat in our room wouldn’t work and the water pressure in the shower was very disappointing.

The hotel is clean and the location is great.

The parking was awful. There is no sign to direct you to the hotel parking underground. I was not notified of another option for parking until I found I could not park in the garage. I was charged $10.00 a night for parking and could not park my vehicle. The hotel is nice and clean, but the parking is hit-or-miss.

We checked in Friday night around 9pm, my room still wasn’t ready but the girl at the front desk was very nice and told me they were sold out and had groups which I understand. There was a guy yelling at her causing a seen and she handled it so well. This hotel was beautiful and so clean, I would definitely come back here again.

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