Sehr gute Lage, alles fussläufig erreichbar Sehr moderne und komfortabel Zimmer

Wonderful stay in Timisoara, the room was colorful and lively, the smart design of lights is making the room very special. Good choice of food and wine in the restaurant, breakfast is diverse. I would love to come back.

Nothing

Clean, exceptionally friendly staff, good food in the restaurant. Everything you would expect from the Mercure.

Dogs welcomed, very friendly staff, stylish interior, parking space available

The room and the location.

The hotel does not have enough space in the parking

location . everything at a high level.

loud crying child behind the wall. A baby's cry could be heard through the walls.

Everything is superlative about this new hotel, starting with the staff and ending with the room and services. Tip: the noodles shower is perfect!

The hotel was very nice. A beautiful design and large rooms. The breakfast had enough options for everyone.

N/a

Nice rooms, with very modern controls. Good breakfast.

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No manager in the hotel, impolite stuff.

When we arrived it turned out that they gave away our reserved room to someone else without any prior notice. There were no managers in the hotel on a Saturday afternoon when the hotel was fully booked. In fact we never received our room which we reserved, although we were with children.

The room, the breakfast

Aircondition in the room very week, the room is hot

modern hotel,

too many technical automation in the rooms which is working not well sometimes. too less orange juice at breakfast, orders has to be done several times.

this is a lovely hotel, nice design; we use to stop one or two nights every last years; restaurant is pleasant and very good

1. heating was not functioning (i.e to pump warm air in the room); we asked the reception to fix it, they failed to do so; also, there are no backup portable heaters; so, if you would like 24 degrees in the room, this was not the place. 2. phone was not working to call the reception 3. there was no water heater in the room, to prepare a tea for example. Reception said the next day that these should be asked from reception. Should be in the room in my opinion, like in any 4 star rated hotel 4. Despite being a double room with 2 persons on the booking, there were only one pair of slippers and one robe available 5. The fancy tablet wich controls lights, heating and so on was dirty and sticky (could be that someone drop some coffe on the desk and put the tablet there). To sum up: I love this hotel and I hope that all the above are accidents and that the hotel will regain / keep previous high quality. It is a very very nice hotel and hopefully this drop in quality of service is temporary. All the best!