Wow. The rooms were fabulous. Very well designed and thought out for form and function. Pool was perfect for hot mornings and early afternoon before sun dipped behind mountain. Great staff. The hotel restaurant was fabulous - kerlari! We only got to go once as it was closed the other night we were there. Such a surprisingly delicious meal!!! Great service too. Hotel was well made and well managed. Bountiful buffet breakfast. Great staff. Beautiful views. Adorable little town only 5 min walk to water with some dining options. Had a wonderful stay.

Na

It’s was perfect

Location and staff for this place are amazing. Food is fantastic. View is unforgettable. Would come again because of hospitality and kindness of everyone working there.

Spa is the worst spa I have been too. Hammam smells like mold, sauna temp is off, massage was done in the freezing room and completely wrong kind of massage from the one communicated at the time of booking, facial is a joke. All this super overpriced. The biggest regret while staying here. +/- 500 Euros totally wasted. Management should look into spa arrangement and improve.

Everything location the staff design

Nothing

Private pool was awesome

Yes, we spent a lot of money on staying at Cayo, but then what we experienced was living in the lap of luxury for a week! We booked a villa and we weren’t disappointed. Spread over 3 floors and including a gym room with treadmill and exercise bike, plus complimentary mini-bar that was restocked daily, and of course, the private pool, I’m not sure we had much reason to venture out very much! It’s true that the villa is not what everyone chooses, but it was an excellent choice for us and well worth the extra we paid. The staff were excellent. The breakfasts were superb (thank Heaven for the bike and treadmill to try and minimise the damage of over indulgence). And, for the time we stayed there, we really did relax. Although each room has its own private pool, we did use the main pools in the hotel area - two large pools, separated by a terrace, with plenty of loungers for each, and the upper one next to the hotel bar. We can’t comment on dining at Cayo because, apart from breakfast, we ate at restaurants in Plaka (as a rule, when on holiday, we tend to skip lunch and have early dinners, and the options available in the village suited us better). Plaka is only a short walk down the hill although there is a shuttle service from the hotel if you’d prefer. We didn’t get to Elounda although it is only a short taxi ride from Cayo and looks to be a lovely port town. For relaxation, for quality family time, for excellent facilities, for friendly staff, for scrumptious breakfasts, for great location (remote but within easy access if you’d prefer more activity), I’m not sure you can beat Cayo. It’s firmly on our list of places we’ll return to.

I’d be nitpicking to comment on what we didn’t like and, to be honest, I can’t really think of anything. For what we wanted from a holiday (total relaxation, experiencing luxury, being able to keep ourselves to ourselves), it ticked all the boxes.

Everything was great! The view is magnificent, the breakfast buffet was quite big and tasty. The staff was the most amazing. Nikoleta during the checkin/checkout and Menia at dinner and breakfast. Thanks a million.

Amazing resort. Beautiful pools. Lovely beach club and the wonderful beach/sea. Stuff is 10/10. Definitely coming back.

Nothing

Everything was perfect! The location the stuff the rooms the private pool the food. Amazing experience

Amazing view, stylish room, good breakfast, privacy, private beach area

We liked everything

From the moment we arrived, we felt we were being looked after and truly on holiday. This relatively new hotel is built into the hillside in the pretty location of Plaka. All rooms have the most breathtaking view over towards Spinalonga and the coast so you can watch the little boats making their journeys. We had a room with a pool which is much larger than in other hotels. We also had a balcony area and ate there one night with the staff making it so romantic for us. The room was large with a Nespresso machine and twice a day staff checked for cleaning so we always had lovely fresh towels. There was also a turn down service too and a healthy option to the usual chocolate on the pillow! We loved the novel funicular which transports you up and down the floors. I used the gym which was great and also had my hair done twice by the most lovely visiting hairdresser, Fotini Kaltsou. The hotel arranged this. Jean at the spa was really helpful too. As other reviewers have stated, all the staff across the entire hotel are so friendly and efficient. Nothing is too much trouble. Everything was incredible here and we are looking at possibly planning our wedding at the hotel.

Nothing at all. There is building work being done next door to create the next phase but DO NOT WORRY. It is all screened off and there is no noise or disturbance at all. Please do not let it affect your decision in choosing this hotel. I think the hotel is planning on developing its evening restaurant options as it probably needs one more dining venue to offer guests a little more choice. However there are plenty of restaurants in Plaka…we loved Ostria at the bottom of the hill, for example.

great view, loved the pools in the room.

Magnificent villa with attention to every possible detail. Excellent breakfast.

Nothing

The resort, the villas and the rooms are amazing. We enjoyed every meal wether buffet or the great restaurant beside the pool. their food is exceptional. sunday’s beach party with a Dj is amazing! Tuesday’s dance group was so fun and beautiful! hygiene is super taken care of! great and helpful staff! i highky recommend!

I loved everything!

incredible stay, food & staff were amazing! having our own pool was a delight, and it was such a relaxing break.

n/a

Breakfast, private pool, view of Spinalonga, bathroom, private beach, shuttle bus, welcome drink, lobster dinner

Room door was a bit noisy when it was windy

Absolutely stunning inside and out.

The privacy in the room itself was excellent. We loved this hotel and would certainly come back. All details in this hotel are carefully considered. The food at the beach bar - wow exceptional and the chef who put this menu together is a master of his craft. We knew of him having eaten at his restaurant in Athens so to have his food at this hotel was very cool! Beautiful hotel and scenery and lovely staff.