Good shower.Spotless bedding and towels.Excellent Continental breakfast.Chcie of fruit juices, cereals, yogurt,bread ,croissants and jam etc.Constantly replenished so no shortage. .

As noted earlier, definitely a bit tired and needing some TLC.

The location. I dinnered in Matlock Bath it is such an unusual place

Nothing

Everything

Anything

The bedroom was spacious.

The bathroom was nicely decorated, however hadn't been cleaned properly for a while, the anex window had a shelf area and had dirt and old dirty shampoo and shower gel bottles left on there. When we checked in at 6pm we were asked if we were eating to which we replied we may be, we had family coming to see us at the hotel. Once in the bar area after we went to order food and was informed that the chef had gone for the day, then the table next to us got a 3 course meal about 20 minutes after? Breakfast was busy and we had one small pot of tea between 4 and no offers for any more, the coffee machine was out of order and it could do with some decorating. For the name location and price the hotel was a disappointment.

Staff very pleasant and helpful.

Furniture in the room is has seen better days ,the circular bed frame is not good and would be better being replaced by a bigger double ,room was not made up on a daily basis so coffee , milk etc not replenished.

The location of the hotel was lovely

Hotel is run down, lack of attention to detail, not very clean - cobwebs & dust throughout the room. Bed wheel broken causing the bed to be uneven & unsteady.

Great location, friendly helpfull and attentive staff. Good to have the option of a late check out

Nice location, decent bed and breakfast.

Room was a bit small and bathroom was a bit cramped.

Very pleasant staff. Nice room and bathroom. Would've been nice to open the window but the room temperature was pleasant and fans/heaters were available if required. Good location for the town. We had a nice curry in the restaurant and made use of happy hour. Drinks are generally expensive in all the venues in town.

The continental breakfast was a bit basic but adequate.

We only saw one member of staff and he was very friendly and helpful. Nice big room for our group of 4. Good value for money.

I was in a single bed and it was very narrow.

Bed was soft enough to be comfortable. Bathroom had instant hot water. Breakfast was good, well worth paying the extra to include a cooked meal; excellent toasters to do the toast perfectly; appreciated the fact that the gluten free requirement was met well.

Some of the furnishings in the bedroom had seen better days, but were still o.k.

the staff were lovely.

nothing

Lovely looking building, impressive bedroom and bathroom. Good location.

The whole place was very cold, staff serving meals and breakfast in coats. Service very slow and food could be a lot better. Extra £9 for cooked breakfast, expected more than a luke warm fried breakfast. No fruit juice until you asked and coffee and tea from a machine served in paper cups. Ate in the restaurant at night, steak like shoe leather unfortunately. Disappointed for the cost.

location

dirty head boards main lights from hotel car park beaming through curtains dirty bathroom

Comfortable bed. Good shower. Room nice and clean. Good choice for the continental breakfast. Friendly and very helpful staff.

A mirror in the bedroom would have been useful.

Location and clean

Attic room. Tiny, sink way to small.

Nice hotel with parking. It is convenient to walk into Matlock. Staff pleasant and friendly.

Nothing not to like. Lift out of order but that wasn't a problem. I don't like lifts.

location

I booked a Mountain View room …couldn’t see a mountain ! 😔

Fab location! Staff were REALLY nice!

Cooked breakfasts cost extra.

Fairly dirty. Uncomfortable bed. Asked for a double and got 2 singles