location was just excellent right at the malecon

We got stolen money from the room 50$

Property better presentation security cámaras

The location The washer and dryer in the unit

The AC unit was leaking water.

Most of the staff was polite and professional, the location was great, the safety flow of the area was the best. The layout of condos was good.

I was really disappointed with the reservations lady that works for the property. She left work that day without confirming our stay (and another guest) with lobby/staff personnel and so they were not expecting us, i had to pay cash (a hundred and fourty dolllars) for the first night again because reservations lady had gone home for the day; even though i had already paid via travel site. I had to go back to lobby/office the following day to sort that out and try to get my cash back which i did. I also had to make sure they were aware of any keys or remotes i did/didn’t get so that i wouldn't be charged for it like my surprise cash fee for the 1st night. Other than that 1st day disappointment, it was a good stay.

rooms were large but I was glad I got an ocean view room for view vs courtyard as it was a bit dark. no amenities at hotel but pool. no beach access.

reception was only open m-f 10-6 so if you needed anything or had questions, reception closed. the security guys were great but didn’t speak a lot of English. I arrived on Monday -a holiday and only security guy to give me key but didn’t know about anything else-no remotes, pool towels, Internet info. I thought that on Tuesday at 10, reception should have come to room snd explained all amenities as no instructions in room.

close to the beach one of the cleaning ladies was very nice

pictures do not look the same view of the dirt road with cats hanging out on patio no remotes provided the first night including a/c, tv or safety deposit no instructions on where pool or any other amenities no water or dish soap or paper towels in kitchen just had a really depressing motel feel with lights that remind me of a hospital surgical room

This Hotel/apartment wasn't what the website looked like. I wanted to change our room, but couldn't because we booked through Booking. com. It was a place to hang our hat. The bed was decent. Not bad to walk to places.

The refrigerator should have been already turned on. The microwave lights/timer didn't work. The shower light didn't work, the bedroom table lamps need to be replaced the switches aren't working safely. The fan in the living area pulls broke off in our hand. The drape to blocked out the incredibly bright street light needs to be a blackout drape. We had to ask for more toilet paper and to have our filtered water bottle to be replaced.

We ate breakfast off premises at coco's and salads

Everything was good!