staff is courteous

Great staff, helpful and courteous. However, this hotel is nowhere near 3 star. 1. Lack of water pressure- dripping at times. Staff came in and did nothing. 2. Lack of sound proof- you can hear people talking in the hallway from distance, two chicken next door crowing ALL DAY. 3. Dirty towels 4. No TV 5. Used and expired fire equipment from city of China, it has the Chinese city name on it. Looks like the hotel was shipped from China to Bohol 😂 6. Safety box don’t work Worst is, the staff promised me, prior to arrival,a family room but instead it was not available when we showed up. I had to agree for 20min to get a discount for another room. I was forced to pay for another room. Horrible management. Run a hotel like a hotel, fix the minimum Infrastructure for a hotel. Don’t call it a resort when it’s like a hostel.