Location, the pool, the breakfast was amazing, the employees were so polite!

Some older fixtures in the bathroom, and the floors got wet from the AC, it was strange, but that was all.. overall it was awesome!

the strong smell of cleaning agent got me sick

The Hotel is in of the best in palawan!

approachable staffs, comfortable room, and nice breakfast

our tour during the first was delayed for 1 hr

Nice food,free shuttle,nice pool,has a live singer

Our booking had a little problem coz there was somebody occupying my assigned room and we were transferred

the swimming pool , the staff were al so friendly, the tours, the airport pickup, the breakfast

a bit far from the centre

Staff super helpful and friendly, breakfast was good and plenty variety to chose from , I want to mention also the supervisor in the breakfast area for being so helpful and inspiring his staff to deliver excellent customer service. Pool area was spacious and clean Free shuttle to the airport which is alllways a plus and nice touch to have. Will definitely return here when coming back to Puerto Princessa.

The tour I booked for Underground River , I didn't tought is worth the money, I mean for 2500php . But that's not down the hotel that's the tour company.

They don't serve complimentary tea in the room, had to pay extra. And no tea during breakfast. Less options for vegetarian breakfast. Soup and veggies are also made with meat.

The staffs were accommodating, daily free breakfast was beautiful, the bedroom has balcony & so spacious. I really like the tall mirror attached to the bathroom door. The Christmas decor adds more beauty to the ambiance of the hotel. We enjoyed our stay at the hotel. The welcome beverages offered to the customers was great. ❤️❤️❤️

Nothing- it’s exceptional 😊

The staff make the hotel what it is. To be honest our toilet block in 3 rooms and we had to be moved 3 times. Lights not working missing curtains and water in shower cold. But the staff where so professional and helpful. Very respectfull people can not praise them enough. The hotel needs maintaince. It doesnt seem to be a priorty to maintain the facility. Food is to repetative no rotation of menu.

Menu in resturant. Needs more varity and some rotation of menu to boring same thing every day

Everything most especially the food and staffs. They are so accommodating.

Nothing

friendly staff and good food💕

none

Good hotel in Puerto Princessa

No complaints

Location of the hotel is quite central and it provides a lush garden with pool to play. Price/ value is really ok and the free airport transfer is great. Staff was also very helpful and fast. Check-in fastest in our 3 weeks Philippines trip.

Rooms have seen better times and breakfast has limited choices. Pool is not so clean. Some renovations going on in the villas. Hope they will also upgrade the rooms accordingly.

The pool and the food.

The room smelt moldy and the wallpaper was peeling. Paid a lot to be getting allergy attacks.

Beautiful pool area, great breakfast, comfortable and clean room

The pool looked beautiful

The corridor noise was very loud all hours of the night and early morning. I ordered some room service and the lady who took my order called our room at 1am making sure we’d put the dishes outside our door… which they were… if she had bothered to check

pool not available, all the resort was under renovation which mean the resort was looking as an empty one.

Pool

The staff are all friendly. We can overlook one or two occasions that we were not properly given services because of some events at the hotel... the staff were busy

the hotel layout, ambiance is nice. breakfast is great. and my kid really enjoy the pool. There is also airport transfer which was free of charge.

It is quite far from the city center and the city public transportation is worst. No taxi or grab/uber ride, only tricycle which charge unreasonable amount for their service.

The place was so much more than we expected. We will surely come back. Service was very good. Staff was helpful. Food was very nice.

None

the ambience.

clogged bathroom drainage. Mirror is old. TV channels not clear.

beautiful hotel and staff are friendly

Sometimes low connection of wifir