朝食がおいしかった

和食の種類が少ない

露天風呂が気持ちよかった。

食べ物屋さんが少ないロケーション

是市中心,不是ＪＲ站.訂房要小心

早餐不好吃

ロケーションがよい。移動が楽

朝早くから、清掃作業員が廊下をウロウロしすぎ

Very well kept property, offers a spa and nice views. Friendly staff

I booked this hotel because of the spa on the rooftop and I was informed after checking in that I couldn’t go because I had tattoos. Or I would have to pay 2000 yen’s in cover ups to be able to enter because I have small tattoos on my arms and each needed to be covered. On the website of the hotel it says that those cover ups are provided but they need to be bought… And the only place mentioning not accepting tattoed people is in a FAQ’s… I think that would be a capital information that maybe deserves a spot in « important policies ». Very disappointed

The room is cleaned. It is big enough for a solo traveler. This hotel is next to the Wakayamashi station. The staff are enthusiasm and attentive！

No. All is good.

The view of the sea.

View so good,staff so nice

Location, rooftop onsen

A staff failed to provide accurate information about the parking arrangements. We did enquire about the parking fee and how to settle the payment when we checked in. The staff just emphasized using the machine at the parking lot and the fee for 24 hours is 800 yens. She did not tell us that a stamp from the hotel front desk is required before making payment. Therefore, instead of paying 800 yens for one day, we paid 66,000 yens for the first day!!!

Nice property and clean Onsen

None

great rooftop bath nice interior design with larger space than expected

The SkySpa was the main draw for choosing this hotel and it was very nice. I always had the women’s outdoor onsen to myself. Nice view of the river. Compared to other hotels in Japan, these softer beds and higher pillows were very comfort. I booked the corner room, which was comfortably sized for 2 people, although we did not have big luggage. The window seats were very nice for enjoying the view. Staff was kind and helpful. Location was a bit away from town center and castle, about 15-30 min walk. there were a few restaurants nearby but we mainly dined towards town center.

Distance from center of town means not many cafes, restaurants nearby. The hotel breakfast was disappointing. Food quality was inconsistent, offered very little fruit options.

beautiful interior and rooms. excellent buffet breakfast of Japanese and some western. did not use the spa but it also looked very nicer

could use a bit more bag storage in the room

close to station, Starbucks and food hall

bathroom small

Beautiful design and tasteful finishing. The room was small in size but felt spacious thanks to great design. Bed was comfortable, great breakfast and very friendly and helpful staff.

The location is excellent. It is within three minutes walk to the Wakayamashi Station.

The entrance to the hotel is a not easy to find.

- comfortable beds - nice big window with city view - close to a train station and a lot of restaurants - nice staff - great onsen, open long hours, I went there every night

- a/c was a bit old and noisier - Internet wasn’t strong

clean room with big window, good view very close to station

Great location, very comfortable room, wonderful rooftop onsen.

Excellent location right next to Wakayama-shi train station with very convenient shops and restaurants right next to the hotel that you can access through a sheltered walkway on the 2nd floor.

Clean and comfortable rooms. Outdoor onsen was fantastic with a great view. Staff was very friendly and some spoke English.