Booked because of the swimming pool which wasn't there

The rooftop

Poor management, terrible costumer service, no good value for money.

Hotel is nice

It’s all good

La ubicación es buena

Solicite un cuarto con mejor vista y me dieron uno que no tenía ni una ventana, pedí cambio, me comentaron que chocarían y nunca me dieron una actualización

L’emplacement

L’hygiène déplorable et le personnel très désagréable.

Everything ❤️❤️❤️

We loved everything!!!

Great breakfast due to amazing breakfast staff great location new hotel with all the amenities nice rooftop bar smack in the middle of the touristic area parking available 100 meters from the hotel

the room was incredibly noisy all the hallway noises came into the room

Tout

The breakfast was very nice and the hotel overall was nice and friendly. Nice shower including hot water.

The room we received was very unpleasant. There was no window and no fresh air. Instead we had a window opening to a kind of corridor where messy boxes and papers were stored. I’m addition, a loud noise like a water pump woke us up a couple of times, first at ten pm Then at 5 am. There were earplugs on the bedside table so clearly this was not new. When I talked to staff they told me they had no other room available and I should complain to booking.

Beautiful rooftop, great bathroom in the rooms, amazing balcony with jacuzzi! Great location and friendly staff!

Room was VERY small! And the pool area could have been a bit bigger-there wasn’t much room for lounging/sunbathing.

Great location and very friendly and helpful staff.this is one of my favourite hotels in medellin

the location

the noise and party until mornings

service and food

service

rooftop was good but very few places to sit in daytime

hot tub on balcony of penthouse too cold. everything was a bit ‘tired’ and needs a refurb.

The bed was comfortable. The room was clean. The jacuzzi in my room was nice. It looks pretty swanky.

The pictures make the pool look much bigger than it actually is. 4 people in the pool might feel like you can't actually float around. The towel issue we had was that there are no hand towels. The TV didn't have regular channels, you have to stream. The wifi didn't work. We ordered food and it took like an hour and I had to call back and suddenly the food came.

Everything

Nothing

Nice hotel, central location, breakfast is great, nice roof top

For the Smart TV's Hotel needs to put in its process to delete web searches and the locked streaming accounts back to a default. There was Porn left on the internet app, Even though we never entered the APP the APP still shows a collage of micro boxes of porn images. Not something you want top deal with. NetFlix had a locked account and was forced to use that to stream someone elses content. Just make it routine to master reset in the future Bartenders are rude, the floor staff are great