Perfect stay in Kathmandu. The Hotel combines traditional Nepalese design with impeccable service and modern comforts. Delicious food and very attentive and kind services. Loved the dances and the music at dinner! Well located in the centre and very close to the airport - the free pick up and drop off to it is a bonus.

Un establecimiento precioso, personal amable y acogedor. Servicio de restaurante delicioso, tanto en el restaurante de comida típicamente Nepali junto a la piscina como en el restaurante internacional en la planta baja, y un buffet de desayuno bastante completotaciones amplias y luminosas Muy limpio y habitaciones amplias y luminosas

Si he de decir algo que no me gustó, fue la ubicación por que la calle no es bonita, pero eso no es culpa del hotel, verdad???

Basera is a beautiful hotel located near restaurants and shops, not far from the airport. The staff are extremely friendly and helpful, and the room was lovely. Breakfast and dinner options are great and there is an amazing rooftop with a pool. We were delighted with our stay!

Beautiful building & fantastic hospitality

Not much around the hotel but very easy to get a taxi

excellent hospitality, beautiful brand new hotel in traditional Nepalese style

nothing

Location, staff, food, cleanliness and hospitality

Nothing. My only recommendation would be to install extractor fans in the bathrooms as it can make the room steamy and damp

The hotel was a very calm environment and that was needed in the bustle and (wonderful) chaos of Kathmandu! The staff were lovely, attentive and always at their top. I was alone and they made me feel comfortable - thank you Basera Boutique staff!! Also I was so pleasantly surprised that all the rooms had universal plug sockets, no need for an adapter! I recognise it as definitely having US, EU and UK incorporated. The food was also delicious in all the restaurants and restaurant staff were great. Especially the bar staff downstairs, they worked late nights and that deserves calling out.

Some days even though the cleaners were great, some things were left in my room such as open drinks - I think they thought I wasn't done with it but they were products that wouldn't be ok to consume after a while so it felt obvious they should go. This was not a huge problem at all, it is just the only thing I could comment on.

The breakfast buffet was diverse; the coffee was wonderful. I liked that there was a cafe next door to the hotel that they also operated - a good place to work on computer. There was a free cultural dance show in the evenings at 7 pm in the 7th floor restaurant also, near the pool. The reception helped me procure taxis and a driver for sightseeing.

My only suggestion for improvement was sometimes the hot water wasn't available early in the morning.

Exceptional staff and service. The property has a free airport pick up/drop off shuttle. Our flight to Nepal from Colombo was cancelled and we arrived a day later. The hotel manager adjusted our rate. Exceptional service.

The property only has queen size beds. We would have preferred a king bed.

Lovely hotel, very stylish, clean and quiet. All the things you would expect from a top 5* hotel anywhere else in the world. The staff has however made our experience. The management is nice, friendly and attentive. We really enjoyed the Bansa restaurant. The food was good but the service blew us away. All the staff was excellent and helpful, but I must send special thanks to Surgam who served us everyday with utmost professionalism, very tirelessly and with unending smiles. Another big special thanks goes to the performers of the traditional Nepalese dances, they were amazing and we kept looking forward to seeing them again!

If I’m going to nitpick, the swimming pool could use heating. The food could maybe be a little classier and tastier, but it was good overall - just not the most special thing.

Breakfast was good - omlettes were excellent. Service was exceptionally friendly and helpful.

All good.

Everything except travel desk

Wi-Fi

Basera Boutique was a fantastic place to stay. We enjoyed every aspect of our stay there, from the welcome when we first arrive, to the rooms, to the very pleasant employees who helped us with what ever we needed. We would recommend it to anyone and everyone and will definitely stay there on our return to Kathmandu. Thank you Basera Boutique.

There wasn't anything i disliked. It was hoenstly a haven.

Good location near from all tourist area Very clean room very nice architect and very traditional hotel.breakfast good

All good

Loved everything about the Hotel, Rooms, Breakfast, Spa and the Genuine service offered by the Staff.

Nice jacuzzi, powerful hair dryer, breakfast was ok

Instead of swans on the bed as in the photo of the room, we were greeted by a dead cockroach in the middle of the room.Every towel is dirty.Really dirty floor.Terrible view from the window.

Professional and friendly staff. Beautiful classic decor with modern day amenities. Quiet soundproof rooms.

The hotel was beyond our expectations - beautiful food, facilities and staff. We could not have been happier with our stay and would highly recommend the Basera Boutique Hotel to anyone looking to stay in Kathmandu.

The hotel was excellent in all aspects. The staff were extremely friendly and helpful, from the reception staff offering great advice of places to visit and helping with any requests, to the hospitality staff always being attentive. Thamel and other city sights can be reached by taxi easily. The decor of the hotel is beautiful and the rooms are a great size. Breakfast was fantastic, with a large range offered. I can highly recommend staying here on your visit to Kathmandu, it offers a peaceful escape from the bustling city, I miss it already!

The staff were fantastic! Loved the buffet breakfast.

Staff are so friendly. Free airport pick up and drop for convenience.

Not in the city center.

The interior and the staff

Poor wi fi , breakfast less selection than usual 5 stars hotel. Gym small for a 5 star

This place feels just like home :) It has a pleasant charming ambience, quiet, clean, very well maintained, beautiful in all details. My room was a palace and not a room, lovely and with everything you might need, bed was so comfortable! Also food is super good (try momos), both the buffet breakfast and the restaurants à la carte, the location is a bit far from the busy Thamel/Durbar square area, but easy to reach by motorbike/taxi and very quiet and silent. The staff are though the very gem, so kind, always smiling, and in particular Mr Uddav who helped me plan my next steps, accommodated any request, arranged late check-out and in no time introduced me to wonderful guides in both Kathmandu and Chitwan - which made my travels amazing. Thank you so much and see you next time for sure!

Impossible to find something not to like.

This property is fantastic But the best thing about it is the staff. There are the jewels in the Basera crown 10/10

Nothing

Beautiful

Das Hotel hat eine gratis Abholung vom vorangehenden Hotel sowie einen gratis Drop Off am Flughafen organisiert. Da ich schon sehr früh abgereist bin, war man so lieb und hat mir ein Frühstückspaket nach meinen Wünschen zusammengestellt. Das Hotel ist sehr nah am Flughafen, daher ist man schnell dort (ca. 15 Minuten). Das Personal war ausgenommen freundlich und zuvorkommend. Auch der Roomservice war toll, sowohl geschmacklich als auch was die Auswahl betrifft. Das Pool am Rooftop ist auch super.

Facility is great. Hotel is in good condition and staffs go above and beyond for you! Breakfast is very nice!

Nothing.

I loved the room, breakfast, and the rooftop swimming pool. Amazing, helpful staff who were supportive from day one.

Less chlorine in the swimming pool. Heavy traffic on days when there's a lot going on in the political centre of the city.

The front desk staff were excellent. The spa was fantastic. And they have the best shower pressure I have ever experienced in any hotel around the world, including the many 5 star hotels I’ve stayed in. The breakfast and coffee shop were also excellent.

My experience in the 7th floor restaurant was less than desirable. The food was good but the staff were disorganized, unattentive and overwhelmed and the restaurant was only half full! I did enjoy the local dancers, it was really fun to watch them and experience this aspect of Nepalese culture.

I have nothing but good things to say about this property ! 5 star service all the way ! The staff is professional , courteous and go above and beyond the call of duty . I just finished an Everest Base camp trek ! It was. great place to recharge and relax

I liked everything about this property

The staff is amazing, Sunish Susant and Rozina were very helpful and kind.

The food was average

We are wrapping up a month in Nepal and have stayed at this property three times coming and going. Excellent property, good food, very good value with exceptional service by the best staff. Loved our stay