Location and style of the property

The style of the accommodation

The bathroom floor was mouldy and the rooms smelt of mould

The space was beautiful, and perfect for our needs. We greatly enjoyed sitting around the table and easy laundry access. It was a short easy walk to the train station along a quiet street.

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Rooms were nice, bathroom very nice

No luggage hold service, no concierge to help with bookings/ reservations/ city recommendations

It was great! Beautiful bathroom, wonderful living room, and located close to bus stop. Very easy to find as well - provided address was very accurate. Host was very very nice, and allowed us (12 of us!) to leave our luggage there before checkin.

Pretty much nothing, the stay was great!

the authentic traditional nature of the space as well as the size! very comfortable and spacious

Short walk to the nearest train station. The staff are very helpful. Accommodation is lovely. Bathroom products are provided and umbrellas free to use.

The walls are very thin. Really depends who you have next door, despite the staff requests to keep noise down and respect each other.

The ryokan was really nice and big. perfect for 8 people. two bathrooms, one with the shower, big mirrors and two sinks in the master bathroom, one sink in the small bathroom.

the futons were not as comfortable as we thought. :D and only sliding doors to seperate the rooms where the people slept in, so the snorrers kept us up most of the time.

Easy access to stations and city center but located in quiet area! We felt as home and my family enjoyed playing cards and wooden bathtub. Staff response was quick.

Used coffee tablet was left and tea condiments were not refilled at first. It would be better if there’s extra towel hanger for group guests. Some futon are thick but some are thin.

spacious

kitchen

Great traditional Kyoto guesthouse, friendly owners/staff, clean rooms, really cool traditional bath.

Nothing in particular.

This place was huge with high ceilings. It's in a very quiet area of Kyoto. The wooden bath was amazing after traveling from Osaka and then walking around the city all day (although the water control panel was a bit challenging to figure out at first). Bathroom has two sinks and there is another toilet upstairs making it easy for multiple people to feel comfortable during the stay.

There was a lot of dust in the air and on the surfaces in the bedroom. We let the owners know about it and they said they would bring more attention to cleaning. Other than that we have no complaints.

Spacious

The bathroom was old and mouldy. downstairs air conditioning did not work.

The traditional Japanese ryokan feel

The living area was a little short on space for an extended family of 4 adults and 2 children

W4e enjoyed a lot our stay in Kyoto. Very good address and very convinient to visit the city. Very quite place.

This entire stay at the facility was truly amazing. Love Love Love the hotel! One of my favorite places to stay in Japan thus far! Love the traditional Japanese feel of the place. Matches with Kyoto! Great place for families. Wife loved it! Would definitely stay here again and will! Definitely choose this place as your stay!

Beautiful interior. Very comfortable bed. Netflix available on TV. Toilet both upstairs and downstairs.

The hinoki bath was not comfortable and kinda small, but it matched the pictures, so not really the property’s fault. There’s a kitchenette but no cutlery or mugs.

Great hotel, I got the room with two floors. The bed is comfortable, the place is clean and well-designed. Hinoki bath was especially great. Would stay there again

I often travel to different countries because of my work. Personally, I prefer Japan. This is the most satisfying time I have lived in Japan for more than a year. I will come again when I have a chance.

Elegant traditional rooms with tatami mats and wonderful bath.

No sound proof walls.