Location

Bed was a little hard

Staff was very good and owner was nice. Enjoyed the facility and would definitely stay there again.

Shower was small but all were in Europe.

Fantastic location, right in the middle of town next to the main square, Piazza Grande. Amazing ancient building with stunning views across the valley, right from the hotel window. The older owners were friendly (even with limited English) and worked hard preparing breakfast etc. Nice modernized bathroom. There's an elevator but it should be noted there's still a couple of steps to reach the ground floor.

Awful, rock-hard bed and the only thing worse was the frosty reception upon arriving (not the owner but another member of staff). She was clearly irritated about re-explaining the complex parking situation again and that we'd failed to print the parking permit. The place advertises parking but doesn't say it's a 10-minute walk away up/down a very steep hill. They had helpfully messaged before to say we could drop bags first, but didn't explain the no entry zones in the town, so it seemed impossible to get there. We've been stung by surprise fines in these zones before, driving around Italy. One car park was closer but needed payment at an utterly confusing machine. We knew the Tuscan hillside town would be a challenge but that's why we picked a place with parking (as shown by booking.com). The bed was terrible and so hard. The AC worked but blasted all night - the end result was very little sleep. The room was too small to open our suitcases so we lived out of these on the floor. The breakfast was adequate but awkward asking the poor older owner to keep fetching items for us. And the croissants ran out because we were scrabbling to get packed and checkout out on time.

just continental breakfast

Adorei o hotel pois fica em localização excelente para fazer tudo a pé por Montepulciano. As instalações são antigas, e bem típicas da região. Para mim, foi o charme do hotel. Apesar de antigas, tudo muito bem conservado, muito limpo e organizado. Fomos muito bem recebidos no hotel. E a vista do quarto era maravilhosa!!!

A distância do estacionamento era bem grande. Mas não poderia ser diferente, pois os carros não podem parar na cidade.

The location--right at the heart of the town center and Christmas market was perfect. The hotel has a small courtyard at the entrance, a couple of flights of stone steps (with some of the healthiest geraniums I've seen--and in winter!). The room was a lovely blend of contemporary comfort in a classical setting. The view from the balcony window was perfectly Tuscan. The staff were very helpful and friendly. The second bed was in a loft, gave it some privacy. Bathroom and shower were wonderful. Definitely would stay again.

Posizione, accoglienza, pulizia.

Termosifoni seppur al massimo , tiepidini... Colazione a 10 euro mi pare eccessivo.

Beautiful palace. good breakfast.

Host were the owners and their English was not fluent. We were cold at night and they said they didn't know why it wasn't working. We suspected they didn't put the heating system on.