the view was amazing.

Ocean view and grood area with great entertainment

Front office couldn't help with any of our requests. Had to go to 3rd party. That would be an inconvenience if it's not in rental property

The location is great. Close to the beach and easy access in and out from it.

The master bedroom’s bathroom didn’t have an actual door. We had to close the door to the bedroom due to it not having a door when having to change. And it also has big mirrors to the closet so when you walk in the bedroom there was no privacy.

Ocean view.

Dirty, Staind sheets, curtains and couches. Cheap furniture and rude staff.

The views were phenomenal! Pictures don’t do it justice. Fully functioning kitchen. The washer and dryer were a life saver. It’s nice being close to the city and beach.

The jacuzzi/hot tub not working.

very secure and wonderful staff

this particular unit was not as well maintained as others we have stayed in

location, cleanliness.

Beach front access, The Security Of Las Gaviotas Great.

The condo that we stayed at from Kivoya and personal are terrible. The condo was dirty, towels dirty, no toilet paper(took them 2 days to bring some. Only dropped off 5 rolls for 6 people for a 7 days. Had to buy more), ran out of paper towels within the first day, TV in master bedroom not working, second shower not working (took them 3 days to come fix), fans and vents disgusting. Furniture is falling apart. You can tell they haven't cleaned nor done maintenance in a while. Refrigerator leaking water, when it rained water started coming in . Had to make sure our stuff was not getting wet. Was supposed to have a gallon of water never brought. Took many tries to get in contact with them. After a while didn't answer my calls, had to call from another phone #. Very disappointed. Don't recommend booking from KIVOYA or booking.com. Everything was terrible, having to arrive and do laundry clean floors. That's not a vacation! I've sent you two messages and still no response. I want 50% of what I paid refunded please.