The room and bed was comfortable and the breakfast was really good with all kinds of variety. What was best about this hotel was their people. Their staff is amazingly cheerful, nice, kind, genuine and helpful in any ways that you can think of. Definitely cheered me up every morning walking past the reception when seeing their smiles and chatting with them. Will miss them a lot and am really grateful to this hotel for giving me memories and friends to keep even after visiting.

The behaviour of staff is very good..!

Some areas was not that much neat and clean, especially pool side.! Blankets and pillow cover should have been little more neat and clean

The staff was very friendly, we were surprised with the small bites sent to our room at evening time Quite a large room with a balcony, excellent AC, basement parking with 24hr security

The door bolt was broken, the door needed a push to lock it well

I originally booked this hotel for one night and at the point of writing this I have booked for an additional two then maybe more nights. I cannot fault this hotel for anything at all and absolutely thrilled with my stay. From the point of arrival Sowmia on front office and the ladies assisting were so friendly, professional and wonderful I felt like I was a regular visitor. As a female traveler alone this hotel has bent over backwards to accommodate my needs with grace, pleasure and a smile. I would also like to add I have eaten in the restaurant twice for evening meal. I am a first time traveler to India and asked Sowmia and colleague to recommend food. They chose bamboo chicken and chicken pallipalayam which came with an onion raita and I was advised to mix all flavours and let the taste speak for itself... WOW! It was truly delicious and the presentation cooked in bamboo and ‘opened’ at your table is such a fantastic touch. The food is excellent, every meal so far has exceeded my expectations, including breakfasts so thank you to the chefs! Thank you Holiday Residency you really have made India incredible - I recommend this hotel 10 / 10 for everyone! The roof top pool and fitness centre are an absolute gem and the sunset mountain views are breathtaking. This hotel is a must stay if you are in the area! Thank you to all the staff - you are an amazing team!

There is nothing that I didn’t like, there is nothing to dislike about this excellent hotel and her staff.

Reasonable

Receptionist service

Location. Parking.

Cleanliness.

Location. Parking

Cleanliness

Shower

Location. Staff - tried but was super unprofessional.