It’s accepted dogs

The weekend manager was INSANE. She was rude and was stealing money from us. We paid for the entire week, yet still got charged $129 a day. When I tried to show my bank account to her she refused. She called the cops and had us removed and wouldn’t refund the rest of our stay. This was a Sunday, we were paid up till Wednesday. We will never recommend this hotel to anyone. They provide no dog bags, so dogs just poo wherever, there was blood in the hall for a week from a dog that was in heat. Our sheets didn’t get cleaned once and our room maybe twice after saying something. My dog had an accident as he’s very young and was stressed. They didn’t give me anything to clean it with, nor cleaned it themselves. After changing us rooms, they just rented it out without the carpets being thoroughly cleaned. Gross. So we ended up eating the money for the rest of the stay on top of getting charged double. There was no way that room was worth $258 a night. The pet area is a health hazard for both pets and humans. We had such high hopes as it was a newish hotel. I did post about it in the Marysville crime and community page as Marysville is our city. Turns out lots of people have been scammed by this lady and as soon as she finds out your extended stay (we were waiting for our new house to be ready) she treated us like we were monsters. Sadly I cannot recommend this hotel based on how we were treated by the weekend manager. I still have proof we were being double charged and bank statements that prove this. When we tried to get a number for corporate no one in the hotel would give it to us. We called the Everett location and the girl that worked Sunday morning, hung up on us. We are very disappointed.

Bed is comfortable, lobby seems warm and welcoming. Lighting is good in the parking lot, I felt safe. Front desk staff were friendly.

I could hear the boys on our floor yelling in the hallways early in the morning. We could hear the couple next to our room arguing, stomping, slamming doors. Rooms are not well insulated or not very sound proof.

The bed and pillows were amazingly comfortable! Staff at the desk were so sweet.

Nothing

This location is always clean. I had asked if they could make my bath water hotter..before I knew it the maintenance man was at my door and took care of it right away ;)

I would highly recommend Disabled parking in the back closest to door. This last visit the parking was packed and the disabled parking is not very close in the front, but at least there were some.

This hotel was amazing. It was probably one of the cleanest hotels I have ever stayed at. All the staff that we encountered were very professional and nice. Teenagers loved the pool. Location was perfect. Close to Everett and all the local attractions. I would definitely stay here again.

I can't think of one thing that we didn't like.

They wouldn't take my chime debit, nor my chime credit, not accepting cash app either . I couldn't stay. My friend had dropped me off. She left, I ended up walking to next available Hotel.

Breakfast was plentiful & great quality. The building and grounds were immaculate, and every staff member that I interacted with were very helpful and cheerful.

N/A

Proximity to casinos

Nice and quiet