The location of the hotel was great. Easy access to everything in the city centrum, and a decent place to stay for a couple of nights. Shower worked fine, as did the television.

No one at the reception upon arrival - that was solved by looking around in the hallway. The rooms are small, and at least for me the bed was way too soft.

Location

Staff was rude, inconsiderate and lazy.

The stuff was nice.

The room was tiny, the bed, sheets, and towels were clean, but very old and used. The room was very noisy and the window was broken. Not comfortable at all, only for sleeping.

Good location, near to the station. I chose here because I was booking last minute and it was one of the cheaper options.

This was one of the cheaper options in Turku so I expected the value and standard to be lower. However it still felt expensive in comparison to what you could get for this price in other European cities. It was clean but there were little things that were lacking. The door didn't feel very secure which wasn't nice as I was in the room nearest reception, the walls are not soundproof. The blinds didn't go all the way down the window and the curtain was transparent, neither of these features are helpful when it never quite gets dark at this time of year. There was only one flimsy pillow and one cardboard like towel. There was no mirror. It was fine and it was the cheapest option, but don't expect any sort of luxury or comfort.

I booked a double room, and after waiting at the hotel for two hours, a utility room was arranged. Since it was 5:30 p.m. that day, it was difficult to find another room, so I had to compromise. This was a very bad stay.

Very bad

Cheap and good location.

Small room

The location was good.

Our room smelled REALLY BAD, someone had been smoking there. Still they gave the room to clients. I tried to find someone to tell about it but I couldn't see anyone and my kid was tired. I complained afterwards but just got an answer that it is not allowed to smoke in the hotel. Well yeah, someone had done so, allowed or not. That room should not have been given to a client in the first place.

Staff was present 247 and location is good.

Hotel is very noisy because of the thin walls. We could hear the doorbell, every step on the hallway and doors closing and even talk/laugh from the other room during all night. All rooms are on the same corridore so we could hear basicly every quest entering. Didnt get much to sleep. Room was old, pillows and bed uncomfortable and room could be cleaner also. Really not worth for the money.

Hotel Harriet on Turun Hotel Chelsea, New York😎

location

service, receptionist, room

not much to be honest

room was to small,the bed was uncomfortable, the room and bathroom were not very clean and on Friday night I was woken by noisy guests

I want to have single big bed and I also asks for this and they didn't give

Television out of service WiFi not available in the hotel room Very small pillow Mold around the window Window defect darken the window not possible

it's an old place with deplorable installation , the place looks dirty. I wouldn't go back. the place was cold, the wifi never worked.

The location is very good and also the cleanliness.

It seems incredible that, in these times, a hotel does not have internet and I needed interet to work! In front of my room there was another girl complaining about the same thing. She still needed to work. I didn't understand if you had to pay for the internet or it just didn't work. The unfortunate thing is that there was no one to explain it. In the two days I was in the hotel, I didnt see anyone from the staff, not even cleaning. The guests are simply adrift.