AA Sunderland North
A propos de ce chambre d’hôte
L'AA Sunderland North est situé à Sunderland, à 1,4 km du stade de lumière, à 18 km du Baltic Centre for Contemporary Art et à 18 km de Sage Gateshead.
Équipements
Cuisine/kitchenette
Internet/Wi-Fi
Lave-vaisselle
Téléviseur
Carte de Sunderland
Chambre d’hôte à Sunderland
Raisons de réserver
Comprend les essentielsCuisine/kitchenette, Internet/Wi-Fi, Téléviseur et plus
Réservez en toute confianceNous travaillons en partenariat avec les meilleurs sites de voyage pour que vous obteniez une bonne affaire sur la location parfaite.
€€€€
Avis
3.1/5.0
Moyenne(245 Avis)
Avis vérifiés à 100 %1.0
Nothing false advertising
False advertising and not helpful one bit, staff abrupt and quick to blame booking .com
1.0
I have been so scared in my life. The communication between the company and me was extremely poor. I had no idea what room I would be in when I arrived. On arriving at the postcode I could not find the venue and had to ask a shop worker. The shop keeper told me it was not safe to stay at The Green site in Sunderland. The man also said he knew many people who felt scared staying there and refused to stay.
I was pointed to a black door at the end of some shops. I then walked up some steep steps, poor lighting, and entered a corridor. The corridor appeared to have 10 small rooms with space for a bed only. The site pictures show a double bed, kitchen space. Completely false advertisement.
I tried to go down the corridor to see if a room had my name on. 4 men blocked my way and laughed when I said I had booked a room. Another man come out of his room and stood behind the men blocking my way. Two of the men started grinning and laughing. I left very quickly as I was scared for my life. I had to drive 3 hours back home as I could not obtain another hotel for my planned trip.
I am shocked that this company can advertise on booking.com and the company have failed to respond to my complaints.
As above
1.0
Nothing, whole place was a dirty mess, nothing as advertised!
The whole place was dirty, the bed was broken. No rectified! Had to leave a day early
9.0
Located
Nothing but could have done with earlier check in
3.0
It was available last minute, kitchen and bathroom were nice.
The mattress needs replacing, all the springs have gone and its collapsed inwards. Communication is overly complicated, a quick phone call would've made check in much easier. Lots of other guests had the same or worse problems checking in.
5.0
The space was clean
The bed was so uncomfortable I had to sleep on the floor
1.0
AA Sunderland defrauded me, the hotel doesn't exist, after booking a room with AA Sunderland, a day before my check in the hotel was asking for more additional £50. On the check in day, I called multiple times and no one answered, even when I emailed, I got no reply.
Luckily for me, I used Paypal, after investigating the matter, Paypal refunded me in full.
Please beware, AA Sunderland is fraud.
AA Sunderland doesn't exist, its a fraud.
7.0
Price
Location
1.0
Nothing they have not returned the deposit following stay and have not answered any emails I have forwarded all are showing as delivered!
As above poor service, deposit requested after booking, deposit not returned, no response to several emails
6.0
Neatness
Bad mattress. I think that was also the major complaints from people.
I had to sleep on the floor. Old bed, old bedsheet, very soft bed.......
10.0
Everything unbelievable value for money
Nothing at all
2.0
was very disappointed payed for this place and didn’t even stay the night it was not made out to be how it was and the location was terrible
it was more like a house share than an apartment, wasn’t even locks on the bathroom/ toilet door
7.0
I checked out 4 weeks ago, still waiting for my security deposit back.
i waited hours for the code to be sent so i could get in.
3.0
i didnt have breakfast
it wasnt easy to locate, no sign post, staffs not taking calls, too conscious of deposit other than giving directions. the toilet is messed up but the room is good.
1.0
This property doesn't exist,i think They just show this picture on the booking page.
This property doesn't exist,i think They just show this picture on the booking page, These guys are just playing, because I booked this property for one day on last minute like before 2 hours of checking they said in this property boiler is not working so we are transferring you in to our another one bedroom apartment,on the second day mu boyfriend book the same property for next day,they did the same thing they said previous talent is still on the property so we are transferring you in to our new apartment and the funny part they are take £50 pounds deposit for security before checking in but they doesn't want to provide any services at all, so in their any property doesn't have heating no shower gel no shampoo I visited in winter temperature was minuses but they don't care at all no heating works no boiler works, so any one who looks their picture please read this review and then book that's why they offer cheap prices because they think people are not bother.
4.0
Very cold / no parking / wouldn’t take cash deposit now I have to wait 7 days for a deposit I wasn’t told I had to pay until after I payed for my room
1.0
I
I Never had the chance to stay due to maintainace and was told to ask for a refund which I have and not received a single response from multiple attempts on booking.com and on the phone and email one week later AVOID
4.0
Room spacious, other users friendly, easy access.
I didn't realise this is a kind of hostel with a lot of people. Didn't like the corridor and the frequent opening and closing of doors which limited sleep.
3.0
Was easy to book
Haven't had my deposit paid back as promised almost a week now have phoned over20times but no answer however when I booked they answered first time so probably a scam as I was told it would be paid back within a day or so obviously a scam or lie save your money book else where have informed trip advisor of which I have lessoned with for the past 10years shame otherwise ok but no staff work their the cleaner said she isn't the cleaner and the people that helped me sort out my room also said that they weren't staff even told me they were leaving that night but didn't carnt explain what's going on their but not normal practice I perposly slept on floor and used none of the facilities in the room just opened one curtain so no excuse not to have returned my deposit
10.0
Huge room! Cozy warm and Great location!
The amount of time to refund your deposit was 7 business days.
1.0
The heaters worked. Thats it. Nothing else.
The bed was uncomfortable the house was trash and hard to find, and they make you pay 50 pounds for a damage deposit and then don't give you the money back, the people in the horse are smoking so it stinks. There is no receptionist and the support don't help and they never gave us wifi. waste of money and time, we could have booked premier in and got a better experience. and for cheaper.
10.0
Everything great room for a good price
Nothing
4.0
I didn't get acess to the hotel. i didn't get the code for the key due to the fault of the webside. so i didn't get into the room. i had to find another hotel, hilton holiday inn. what's more, the bookings didn't give my money 50 pounds back until now.
1.0
In one word,NOTHING
No response from proprietors after 12+ phone calls.Unable to gain access to property, gained entry with residents help.unable to enter room,given code not working. After over an hour trying to gain access decided to return home.I am 84 years old,had eye operation only hours previous so I feel that how you dealt with the problem was disgusting and definitely won't be recommending you property..
8.0
Helpful staff
Easy to communicate with
Easy to find location
4.0
my Room was ok
sharing bathroom and toilets with too many people. I was Disappointed because I saw that I was supposed to share with just one more person . I met it messed up .Same thing with the kitchen. Fur, the rooms where not labeled, how on earth was I supposed to locate room 3? Thanks to one of your guest who came through for me .
FAQ
Combien coûte ce chambre d’hôte par rapport aux autres à Sunderland ?
Le prix moyen d’une location à Sunderland est de 77 € par nuit. Cette location est 30 € au-dessus de la moyenne.
Le stationnement est-il inclus dans ce chambre d’hôte ?
La place de parking n’est pas indiquée comme un équipement disponible dans l’hébergement AA Sunderland North. Pour plus d’informations, nous vous encourageons à contacter l’établissement pour savoir où vous garer.
Y a-t-il une piscine dans ce chambre d’hôte ?
Nous n’avons pas trouvé de piscine répertoriée comme équipement pour ce chambre d’hôte. Voulez-vous vraiment une piscine ?
La location AA Sunderland North accepte-t-elle les animaux ?
Malheureusement, ce chambre d’hôte n'est pas adapté aux animaux de compagnie. Essayez de refaire une recherche et filtrez pour "Animaux autorisés".
Quels équipements offre AA Sunderland North ?
Nous avons trouvé 4 équipements pour cette location. Cela inclut cuisine/kitchenette, internet/wi-fi, lave-vaisselle et téléviseur.