I reached out to someone yesterday, 3 times via the text regarding the hot tub starting at 11am, was told someone would be in contact with me. Then called, was told again that someone would be in contact. No one came and helped us with the issue with hot tub which is why we picked this house. We were very dissatisfied with the customer service and lack of response.

I reached out to someone yesterday, 3 times via the text regarding the hot tub starting at 11am, was told someone would be in contact with me. Then called, was told again that someone would be in contact. No one came and helped us with the issue with hot tub which is why we picked this house. We were very dissatisfied with the customer service and lack of response.

Quiet, comfortable, clean! We went to ski, within minutes drive to heavenly. Gave 4stars because walk ways,stairs, road within housing area could’ve been cleared better. There was a storm the weekend prior, so not sure why it still wasn’t better cleared when we arrived 7 days later

This property is located in the Pinewild Resort just a few short miles from the downtown area. The landscaping , beautiful trees, and private beach were exceptional. Compared to the other areas in South Lake Tahoe, too crowded, too busy, this place was exactly the right spot for my husband and I. I like a calm, quiet beautiful area for vacation. The condo itself was very roomy , lots of space and clean. The kitchen had everything you would need. We were there during the hottest week of the year. Most of the places in South Lake Tahoe do not have air conditioning and this property didn't either . It was stuffy in the afternoon and evening without air conditioning, but at night, it wasn't a problem. We opened the windows and it cooled off. The place was clean and neat inside. The beds were comfortable. However, I do feel that the bedding linens and blankets definitely need to be upgraded. For the money we paid, I expected higher quality than what was there. and the pillows on the couch need to be tossed. They are old and kind of dirty. If the property team would make this change, I'd say it was 5 stars. But, I'm only giving 4 because the linens need to be upgraded. I would definitely recommend staying here if you are looking for a beautiful, quiet area but still close enough to drive to the action in South Lake Tahoe. Also, for those of you with multiple families staying, there is only one parking space allowed for this unit too. You can not have two cars here. They are very strict about that.

We had a wonderful stay. Perfect location, large enough space for three families and well maintained. We would stay again.

We had a wonderful stay. Perfect location, large enough space for three families and well maintained. We would stay again.

We had a wonderful stay. Perfect location, large enough space for three families and well maintained. We would stay again.

Wonderful place, it's steps from the lake and very close to the ski resort. The house has everything you need and it's very convenient. Vacasa service has been surprisingly good. Great experience!