Great apartment in the Centre of Hereford - close to shops, pubs and places to eat. Really enjoyed my stay - was clean and comfortable and had everything I needed. Very good value too. Will certainly return!

There isn't anything that I would have changed. It was excellent for my purposes.

Having to watch videos to get into the property etc. I was standing in the street where the property was located and I rang them up to ask which shops it was near. They said ' Didn't you watch a video?' When I finally got it out of them, it turned out I was only 10 meters away from the property but they were expecting me to download the video and watch it in the middle of the street. Often the code to get into the property didn't work There were bits in the bed, didn't feel very clean. Sofa very uncomfortable - from bedsit land. The light in the bathroom kept going off when I was having a shower. The light sensor didn't reach the the shower - ridiculous! They sent me 3 emails demanding to know my checkout time. They gave me 2 small towels for a 3 night stay. Said I had to pay for more They took a damage deposit that was more than the cost of the stay.

clean and good a shower

the bed was not comfortable. The right side sunk in and had to sleep on the middle of the bed.

Nothing

First of all the company which is rent my house totally unprofessional. When i booked this cell sorry room it does not write anything about £250 deposites. They pushed me to pay this money without payment you can not enter the house anyway after this i entered my cell ( i called this room as a cell ) I realised that room does not have any window or fresh air for air circulation they have kitchen if you cooked something whole cell is smelling with food all days and days you can not open anywhere. However i called to Custumer service i explained then i have asthma i can not sleep here pls change my room but answer was amazing and cleverly she said that to me i can not fix new window for you. This is most professional answer in my entire life. i called booking customer service aswell no solution about my problem. Afterwards i checked HMO rules it says house has to be window for air circulation. if you want to be in a jail this is the biggest chance in your life. We will see soon in this professional company in a court

location and facilities

NO natural light ventilation POOR - entirely dependent upon use of fan or leaving the door open! TINY seating area

The apartment was extremely clean and comfortable. The location was perfect had access to everything I enjoyed my stay .

There was a window space but not an actual window that can open.

spotless

no windows

Good space with good facilities. In the city centre but not noisy at all. Photos are exactly like the apartment.

Would have preferred a lock on the inside of the door for extra security.