JW Marriott Hotel Monterrey Valle
A propos de ce hôtel
Situé à Monterrey, à moins de 4,3 km du musée Obispado, le JW Marriott Hotel Monterrey Valle propose un jardin, des chambres non-fumeurs, une connexion Wi-Fi gratuite dans l'ensemble de ses locaux et un bar.
Équipements
Piscine
Climatisation
Internet/Wi-Fi
Balcon/Terrasse
Jacuzzi/SPA
Téléviseur
Accessible aux personnes à mobilité réduite
Salle de fitness/sport
Jardin
Carte de Monterrey
Hôtel à Monterrey
Raisons de réserver
Comprend les essentielsJardin, Piscine, Climatisation et plus
Réservez en toute confianceNous travaillons en partenariat avec les meilleurs sites de voyage pour que vous obteniez une bonne affaire sur la location parfaite.
€€€€
Avis
4.4/5.0
Excellent(174 Avis)
Avis vérifiés à 100 %7.0
The breakfast was superb, with local cuisine options. The location is wonderful and splendid for a night walk. During the weekend it was full, and the restaurant options around are superb! The location is the best...
Customer service is quite slow, apparently, they lost my laundry twice, but no one told me the truth until I got really upset and demanded for a fast solution.
One day they forgot to change the towels, and in a different day they didn't left any towel, which shows inconsistency in the service provided.
All in all, for the price charged, it lacked the extra you are paying for.
10.0
todo
nada
2.0
Interesting location.
There was a stain on the sheets of one of the beds that was there on arrival but I didn’t see it until I laid down. I slept in the other bed but left those stains uncovered for the cleaning staff to see expecting the sheets to be changed but when I returned the bed was made up again with the stains left in place but covered up again. At that point I felt that I might be sleeping in someone else’s bed. I asked the cleaning staff for coffee for the coffeemaker but none was put into my room. Breakfast was a disaster. The coffee was awful and there was no cream. Only Coffee Mate. Major hotel line with elevated charges, not the service one expects. The menu choice I took was the Regiomontano breakfast that had small bean and avocado offerings. The taste of the food was not good as one would expect from the Marriott company. Very disappointed. I have included a picture of the bed stain, the in room coffee selection and of the generous breakfast in this survey.
9.0
Excelente
10.0
las habitaciones
la poca reacción de enviarme una factura, tardaron más de 20 días para enviarmela, por que estuve presionando
10.0
Ubicación, diseño de los espacios, servicio
Nada
8.0
Clean
Noise
8.0
staff
Lack of communication. We did not have water for 2 -3 hours and although they knew about this when we checked in they failed to communicate this.
8.0
nice & clean hotel, breakfast buffet amazing, very nice location in San Pedro
the lunch and dinner menu wasn’t so amazing as the breakfast buffet
8.0
Comfy bed, lush interiors, great breakfast
Dirty pool, no pool side service.
8.0
No staff in the Pool. Not enough hot water
No había agua súper calienta para la regadera
6.0
Great location. Good restaurants. Cool design.
There was too much noise at night, a large group of party goers were also staying in the same floor. I respect other people have fun, however noise was so loud across hallways and within the hotel rooms at 3am that our kids had a hard time sleeping. I called reception to complain however they were not able to find a solution. I was really not expecting such a bad sleeping experience in this hotel.
10.0
They dont have SUV trucks readily available
9.0
very organized
staff pay attention to detail
3.0
Rooms are new and clean. Thought through and very modern.
Service is horrible. Didn't bring to the room champagne that I pre ordered, didn't ask for a deposit at check in and were chingando until 11pm to go downstairs to pay, because their terminal didn't work, blocked the card meanwhile and they only have one wine opener in the whole hotel, so couldn't even open wine which we ordered at our convenience. Oh and mini bar was empty, so couldn't even grab a drink.
8.0
Location is very good and people very friendly.
The hotel is new, but organization as well.
Management needs improvement.
Waiters and staff are very friendly and the chef seems to be great. But to wait for a breakfast or food more than 1h is unacceptable in a 250€- place. (Same experience in 5 days!!).
The nice outside pool should be not restricted to use morning and evening.
10.0
the food was amazing, the room clean and nice
8.0
Two negative points: firstly, service in the restaurant was generally good but on occasion was haphazard, patchy and slow. Secondly the reception / lounge area has this strange, tuneless "muzak" playing continuously. I found it intrusive and irritating and detracted greatly from what was a comfortable lounge area.
So many things to like about this hotel. The staff were friendly, welcoming and helpful. The hotel facilties, cleanliness, decor were first rate. The location cannot be faulted. The bedrooms are of a good size (although would benefit from in room tea & coffee provision) with an extremely comfortable bed and a fantastic shower. The restaurant menu was good and the food quality outstanding. May seem strange to say this about a hotel in Mexico but the pizzas were outstanding! Could perhaps do with a few more regional dishes on the menu.
FAQ
Combien coûte ce hôtel par rapport aux autres à Monterrey ?
Le prix moyen d’une location à Monterrey est de 60 € par nuit. Cette location est 4 € au-dessus de la moyenne.
Le stationnement est-il inclus dans ce hôtel ?
La place de parking n’est pas indiquée comme un équipement disponible dans l’hébergement JW Marriott Hotel Monterrey Valle. Pour plus d’informations, nous vous encourageons à contacter l’établissement pour savoir où vous garer.
Y a-t-il une piscine dans ce hôtel ?
Oui, JW Marriott Hotel Monterrey Valle comporte une piscine. Bonne baignade !
La location JW Marriott Hotel Monterrey Valle accepte-t-elle les animaux ?
Malheureusement, ce hôtel n'est pas adapté aux animaux de compagnie. Essayez de refaire une recherche et filtrez pour "Animaux autorisés".
Quels équipements offre JW Marriott Hotel Monterrey Valle ?
Nous avons trouvé 9 équipements pour cette location. Cela inclut piscine, climatisation, internet/wi-fi, balcon/terrasse et jacuzzi/spa.