Our family of 12 stayed in the property and overall had a great trip but there were a few issues. The rental company called prior to our arrival which was nice, and we were able to get into the home as soon as we arrived. The biggest issue we had was the refrigerator- it would not drop below 54 degrees and would not produce ice. Very worrisome. We had to go out and get ice and out all of our food in coolers so it wouldn't spoil. Luckily it rebounded after the first night, and the rental company sent out maintenance the next morning but it seemed ok. We slowly added food back in. Also, The door handle of the oven was also broken making it difficult to take things in and out. Additionally the dishwasher only seemed to work on a certain setting so by trial and error we learned it had to be on "sanitize" to start. I was surprised that the kitchen lacked some basic tools like serving bowls and pot holders-because in this type of location there are not many places close to eat so much of the cooking is done at the home. The third day the fridge started to warm up again-luckily this was our last night so most of groceries were gone- I reported this to the rental company but didn't hear back. Overall the house was spacious and the kids enjoyed the games and books. They loved the kids room and basement area. The home is nice it probably just needs a little love from wear and tear. Also the fridge seems like an issue that needs be addressed.

This was a beautiful log home with plenty of space for our extended family to spend time together and have their own private space when necessary! We really loved having access to the resort amenities including the pools and beach/lake activities. The Wifi was a bit spotty in certain sections of the house but overall this was only a minor inconvenience. Overall it was great accommodations for our big family and located close enough to Asheville to do a few day trips off site and then enjoy just relaxing on resort grounds the rest of the time!

Group of 12 ladies stayed for a weekend planning retreat. Lots of room when we need to spread out. Nice deck and seating to enjoy the outdoors

Group of 12 ladies stayed for a weekend planning retreat. Lots of room when we need to spread out. Nice deck and seating to enjoy the outdoors

This property is absolutely beautiful! Such a peaceful getaway! We loved how spacious it was!

I was really hoping to avoid giving a negative review by notifying the office SEVERAL times throughout our stay via texts, phone calls and email of all of the issues. We spent entirely too much of our vacation trying to rectify various issues with the house. We asked for reimbursement of some sort and have only been pushed off. So here we are. Upon arriving at Big Rock, we immediately discovered that 2 toilets were not functioning and the house was dirty. I sent over a dozen pictures of dirty shower doors (one of which did not close properly), dead bugs on the floor, items on the floors, dirty refrigerator and toaster oven, dirty/dusty surfaces throughout the house. The garbage disposal was out of order, giving off a foul odor. Their initial response was to send a maintenance man out at 10pm our first night there, and a cleaning crew the following day. This was appreciated but also, negatively affected our plans significantly. Late the next day we discovered that the refrigerator temperature had risen to 49 degrees. They offered to send someone over with a cooler and ice. This was at about 10pm. This was not going to work. Thankfully, by the next morning the fridge temp had dropped to an appropriate level. All along, we were texting and calling the office to request some sort of compensation for our inconvenience as this house was not anywhere near what the website presented. It has great potential, but unfortunately the owners/property managers do not give it the attention it deserves. There were missing door knobs, broken and dirty trash cans, dirty windows, stained carpets, dust and cobwebs everywhere you turned. We are still hoping that Mr. lake Lure will do the right thing and compensate us for the major disruptions to our stay.

I was really hoping to avoid giving a negative review by notifying the office SEVERAL times throughout our stay via texts, phone calls and email of all of the issues. We spent entirely too much of our vacation trying to rectify various issues with the house. We asked for reimbursement of some sort and have only been pushed off. So here we are. Upon arriving at Big Rock, we immediately discovered that 2 toilets were not functioning and the house was dirty. I sent over a dozen pictures of dirty shower doors (one of which did not close properly), dead bugs on the floor, items on the floors, dirty refrigerator and toaster oven, dirty/dusty surfaces throughout the house. The garbage disposal was out of order, giving off a foul odor. Their initial response was to send a maintenance man out at 10pm our first night there, and a cleaning crew the following day. This was appreciated but also, negatively affected our plans significantly. Late the next day we discovered that the refrigerator temperature had risen to 49 degrees. They offered to send someone over with a cooler and ice. This was at about 10pm. This was not going to work. Thankfully, by the next morning the fridge temp had dropped to an appropriate level. All along, we were texting and calling the office to request some sort of compensation for our inconvenience as this house was not anywhere near what the website presented. It has great potential, but unfortunately the owners/property managers do not give it the attention it deserves. There were missing door knobs, broken and dirty trash cans, dirty windows, stained carpets, dust and cobwebs everywhere you turned. We are still hoping that Mr. lake Lure will do the right thing and compensate us for the major disruptions to our stay.

This property is absolutely beautiful! Such a peaceful getaway! We loved how spacious it was!

Beautiful property fully outfitted.

Beautiful property fully outfitted.

Our family enjoyed a nice stay at Big Rock and Rumbling Bald Resort! It is a beautiful big cabin feel and has so many things to offer for families to have a nice getaway (kitchen appliances, lovely deck, toys and games and DVDs, etc.). This was our 5th time to go to Rumbling Bald Resort for our family vacation and it is a great spot for kids and parents a like—the amenities and activities are great!