Staff was friendly

Is there human trafficking going on at your hotel? Not family friendly. Did not feel safe at the pool in the evening. Very or overall score was because of this.

Very clean, nice, comfortable bed.

I felt the staff (

We had a family Reunion in Brighton for the 4th and stayed here for 4 days. It was just perfect.

We like everything

beautiful view and the facility smelled good.

the shower head in our bathroom and no lights in the parking garage.

Friendly Bistro staff and housekeeping. Great stay/food package. Clean, appealing/nice decor, safe-keyed elevator access, nice accomodations/features/amenities. Loved location of shower faucet (shower entry) and opposite wall shower head, and drain placement to one side.

No courtesy shuttle. Shower enclosure not enclosed enough...needs 2/3 glass wall covering. Right now sits about 1/2 length of shower. When water falls from showerhead, it bounces off the person showering and some gets outside shower.

no food on property no cleaning service

no cleaning service no food

The hotel was visually appealing. Loved having the jacuzzi. The room was very comfortable, clean, and nice.

Figuring out breakfast vouchers was very confusing. I wish there was a clear way to make sure I even had them, like an email confirming them. I had to go down to the front desk the night before and make sure I had vouchers, and then getting them the next morning was confusing. Then I didn’t understand how they worked. Could I get anything on the menu? I didn’t know what the voucher included. Also, I couldn’t find anywhere on my confirmation emails what time check out was. I saw it was at noon on the door I think, and 11:00 online. It doesn’t state in my confirmation emails what time check out was. I had a cleaner knock on my door around 9:30 and I was frantically packing to get out of there.

New feel to the hotel, clean spacious rooms. Location to ski resorts is excellent.

The location and parking.

No coffee in morning

great location. easy parking. good pool and hot tub

absolute staffing mess. no one knows anything that’s happening, chaotic mix of ineptness and new staff. disinterested short staffed workers. breakfast is a mess. Starbucks hardly open or late

The view is beautiful & the location is perfect, not to far from the Ski Resorts.

The only regret is the coffee situation for a multi day stay. They only gave us one day. I am willing to bring my own coffee if they had a drip coffee maker. The charge in the lobby was a bit of a shock.

excellent location and spacious, comfortable, well designed rooms.

how close it was to Brighton resort

little steep on the price but the location made it worth it to get up the mountain and beat traffic

Good location.

Hotel is poorly built meaning traffic noise was audible in the room and the sound of a generator could be heard throughout the night. When people showered in other rooms, the loud noise of the drains could be heard. Staff didn't turn up for work on Christmas day meaning the breakfast we paid for wasn't available. When they did turn up the next day, the quality of the food was poor and the wait was over 30 minutes.

Breakfast was A+.

There wasn't anything we disliked.