rude staff, lots of contractors staying there, pool never clean and air condition on in the indoor pool room anyways, breakfast terrible, housekeeping non existent. also, told me I needed to check out Monday because that’s when I prepaid through even though we didn’t need the room Sunday night. so don’t prepay if you may not need the whole stay (I.e. baseball tournament) because they will surely take your money. however funny, they “checked me out” this morning and sent my receipt at 7:45 not even 11:00 when check out time is. They would not give me a receipt yesterday when I checked out because they told me I had to check out today because I pre-paid. THey blame the booking company and their corporate for their decision - they lie. Also, if you have children, they will be rude to them if they make a peep. The floors or paper thin and you can hear everything, even just walking around.

There were spots on the mirror in the bathroom and some trash (small papers) behind the trash can when I moved it, just made me feel it hadn't been cleaned very well

The towels were pretty rough, usually means they have been washed quite a lot so they are older

Stayed at this location recently for 5 nights while in Tomball for a graduation. The hotel is clean, comfortable, well-maintained and in a quiet location. Staff was very friendly and responsive. A great hotel for the price point. Close to downtown Tomball where there are plenty of cute shops to visit!

The breakfast is nothing special..usual hotel fare minus any eggs.

Very clean and spacious room. Staff very friendly and very helpful with any needs. Hotel close to restaurants, gas stations, shopping etc. I highly recommend this hotel !!

I like the staff, how clean it is, the beds are very comfortable.

There is nothing I didn't like!5

Located great..clean and comfortable

3 wheel suitcase dolly was easy to tip over..4 wheeler is more stable

staff is exceptional and it is a very nice property, i well pleased .

n/a

clean great location, friendly staff

The room next door had guest that were extremely loud all night long even after the front desk told him to

Son liked it

Not enough bars for towels , hook on bathroom door very hard to reach, too high up

Location to dining and anywhere we needed to go. Room was clean and comfortable. Staff was helpful and friendly.

Only thing I could say that could improve would be the breakfast. Nothing fancy but, got the job done. Not really a negative since it was better than some other hotels I stayed with. Would stay here again for sure.

The style was up to date. The rooms were comfortable and clean.

Not sure if I just missed it ir not but there was no breakfast available.

Staff were great. Hotel was clean

Rooms are not very soundproof. We could hear people talking in the next room. Their music alarm woke us up in the morning These are structural issues, not staff issues..

Cleanliness! Beds were clean and did not smell like all the guests before us :)

Breakfast ends too early