The customer service was probably the best customer service I’ve ever experienced. From the moment we got out of the car, they were there waiting to welcome us and take our bags. They went above and beyond to make sure we had a great time be that we had all the information we needed. Their knowledge of the island and the activities on offer helped us get the best out of our few days in Santorini. The room was beautiful and overlooked the water where we were able to enjoy the sunset from our balcony. The pool area was also amazing and we loved hanging out there and overlooking the water and enjoying a drink. Definitely would recommend this property to anyone visiting Santorini

That we didn’t stay longer.

We liked everything! From the very friendly, efficient and helpful staff to the most amazing view, we had a fabulous stay. Having a bar with snacks available around the pool during the day, the delicious breakfast delivered daily to your room, the comfort and spaciousness of our apartment. What's not to love? Thank you so much. Highly recommend staying here.

There was nothing!

Fabulous location with all the amenities you could need

Clothes storage in studio very limited with no drawers just a hanging wardrobe

The view and location are fantastic, the pool was the perfect size and the sea breeze made the stay pleasant. This is the hotel you want to return to!

Disturbing noises were heard from neighbors who are loud. Had nothing to do with the hotel but maybe the hotel needs to have some rules? No drunken parties with singing after midnight…

Great location wonderful staff very helpful

Nothing

Beautiful views from our balcony of the caldera. Loved waking up to breakfast delivered to our room and enjoying it on the balcony. The location was excellent and right in the heart of Oia, which we found to be the best area in Santorini. I can't begin to explain how amazingly welcoming the staff were, made us feel so special each time we went to reception. They also gave us so much help when trying to figure out how to get around and what we might do etc. Thank you!

The price. I understand that seems to come with the location and is quite good compared to other places in that area, but it was quite high for us. The room itself was nice, although not worth that price, however, the location and view was mind blowing so I can understand the price based on that.

Everything was excellent. The location was fabulous, the view and setting were spectacular, the breakfast was enormous and delicious, the staff was outstanding, warm and friendly, extending themselves to be helpful in every way.

The view from our room was outstanding, the location of the property couldn't have been better, and breakfast served to our terrace each morning was more than we could have wished for. I would return to Nikos anytime!!

N/A

Dimittry and all the staff they are very attentive and kind people. the location lovely! the food superb!

none

The location was perfect right outside of Oia and the views were amazing. Breakfast was served each morning on our balcony and it was delicious. We had an extensive menu to choose from each day. The hotel was super clean and the people were all extremely nice!

Nothing, it was perfect!

Location and cleanliness

Price is too high

location was perfect, quieter part to take in all the views peacefully with only a short flat walk right into the centre. breakfast was beautiful every morning to our balcony where we could sit overlooking the breathtaking scenery.. staff were amazing & so so helpful & friendly.. highly recommend

not really a bad negative - rooms are a bit dated but we spent all our time on balcony

great location, staff extremely nice, a must

The staff was phenomenally helpful. the location is quite good with very good access to all oia locations I liked it and highly recommend this place

I personally did not care about the hot tub etc so was happy it was not in my room. if you do care about this you should take a note about this.

great location

nothing

location was amazing and Sofia was awesome!

The neatness

everything was perfect.

it was good location, when i got the room find out Air condition not working and room was very hot and needed to leave the room. i was wonder why the service dept was not checking the room facility before they rent it . view was very nice , i liked it so much. the breakfast was wonderful.

room air condition and shower area , they could check it before they rent it to a guest . it is a negative point , .

location and views

bed is too soft for me

Very friendly stuff, excellent location with a breathtaking view, walking distance from Oia centre.

Everything. The hospitality made us feel like family.

nothing.

great location, beautiful staff, just perfect

The location is absolutely amazing. Hotel is located in Oia with a great view of the sunset from the hotel pool area. You are just a few minutes walk to all the shops in Oia. Bus stand is located just outside the hotel. The staff is very friendly and helpful. They always greet you and are continuously trying to help their guests.

We booked a junior suite and the size was large. However, The furniture is quite outdated. For the amount of money you pay the hotel should update the furniture. It appears as if the furniture is from the 1980’s. Our room had ants in it. Bathroom also smells like old water. They should install a shower in the bathroom, currently there is only a bathtub. They have lots of room to improve the interiors of their rooms to truly make this a better hotel. Also the TV size is very small, only about 24” which is too small for a TV. Also there are only 3 channels available. The internet/WiFi is very very slow.