Lovely staff, comfy beds, good pillow menu (which is often not the case in Austria), good food and wellness.

Charging for tap water

Very flexible in using facilities (showers etc.) before and after check in- and out.

Everything was great. Very nice wellness area, well-equipped. Very friendly staff, good food. I really enjoyed speaking with one of the staff members in Hungarian. It was a pleasure, Zoltan was so kind and lovely. I strongly recommend this hotel.

There was a bridge 3,5 EUR bridge usage fee back and forth on the highway (to Innsbruck and back). It is not the hotel's fault, of course, however, everybody has to calculate the amount.

Great hotel location and very helpful and pleasant staff. The quality of food was astonishing. All we needed for short break.

Lovely hotel, great communication with the staff. The breakfast was lovely, there is an afternoon snack and amazing dinner. There is a sauna with a relaxation room, pool, gym- what more do you need. The room was beautiful. The beds were very comfortable. The place was spotless. We stayed over Christmas and there was a Christmas menu. The mood was amazing. We came back from skiing to find a little present in our room with biscuits on the table and the table was covered with a Christmas tablecloth. Lovely touch. There is a room for the ski equipment. We bought our ski passes from the reception and rent our ski equipment from a place close to the hotel at a very good price. Overall our stay was amazing.

Some of the meals especially the soups were quite salty for all of us. If it wasn’t the salt they were amazing.

Fabulous hotel. Very friendly staff. 5 star dinner, the cook is an artist.

Very tasty cuisine. Great spa. Long wine list.

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Comfort room is big enough for parents and 1-2 children, no noise from other rooms, wellness is super, children room good enough to give parents time to spend few min alone on the bar😉 Breakfast and dinner very tasty. Receptionist and waiters are perfect.

All was perfect. Maybe bigger pillow.

Perfect location with a breathtaking view of the mountain and waterfall. There was a kids corner behind the the hotel which was really nice. the room was spacious with the mountain view and small kitchenette with some basic dishes for cooking if you wanted to. We got a pass to be used locally with some discounts and free ride of the cable car which normally would cost 25€.

We did not book a full board but the breakfast was not good at all. Limited selection and nothing high quality. We had a lunch at the restaurant beside the hotel that was one of the worst foods that I had in my life. With the high price we paid we expected a better service.