I loved everything about my stay! The location was perfect, the view and breakfast was excellent, and the rooms were really nice. The pool was an added plus for my son and his friend to enjoy while my husband and I got to relax on their comfy patio sets.

The beds were kind of hard, but I think that is just a personal preference and it really doesn't affect my rating at all! We actually plan to go back again this weekend!

The property is well kept and modern. The beds are comfortable and in good condition. The breakfast is very sufficient and they have something for everyone. The staff was very courteous at every interaction.

The TV went out while we were watching, which was a bummer. However, they fixed it the next day. There was a weird instance where housekeeping came into our room while we were at breakfast 0930 to change out towels and stuff. The odd part is that we were about to check out in an hour. We were at breakfast, so all our stuff was open in the room, and my mom came back to the room to find them in there. They were supposed to wait until we checked out before going in that morning. So, just be precautious not to leave your wallet or purse in the room. Since we were just downstairs at breakfast, I didn't feel the need to take it with me. Maybe I am paranoid, but people can steal your identity or credit info in a heartbeat.

Loved the room size and cleanliness. Excellent area!

Our room did not get cleaned after the first night. There was a loud commotion in the hallway for about 2 hours at night

The hotel is very nice as was the breakfast. That is it. They charged me 20.00 for extras that I never used. The tv did not work the entire time for a Comcast issue. Only one plugged work for charging. And the worst is they rented out the bar so couldn’t do that. So no tv and no bar and charged 20.00 for not.

Look in last comment

Property was close to a ton of stores within walking distance and it was in a beautiful area

Outstanding Services

NA

Breakfast and location are both very good. Having an HEB next door and a refrigerator in the room is also very nice. Laundry facilities are very good. Gym is surprisingly good. There is also an outside pool.

Very minor defects in the bath and bedside clock. No quarters available for laundry at front desk. Scrambled eggs were ok but not as great as previous visits.

This hotel stay was good. My hotel room was clean and came with a fridge and microwave. Hot coffee available throughout the day was a plus for me. Location of hotel is conveniently located next to shopping distance. Walking distance to a grocery shop and other shops/restaurants. About 7 minute drive to Sugarland townsquare with other restaurants and things to explore. Overall stay was good and would recommend for short stays/work trips.

Price and location

The bed was not comfortable

The room and the customer service

N/A

Breakfast was good, and the location was good.

If we had a sofa, or chairs and table to set at for 3 people. But we made it work.

Everything

Nothing

Breakfast was delicious.

Front desk and staff were very friendly.

location

we booked suites and on arrival came to know that they don’t have and only option they had was smaller 2queen bedrooms

pool, breakfast, room was comfortable, staff were friendly and helpful. location was also great. all in all fantastic stay!

nothing

Easy to get to Location Very clean

Parking

clean and convenient

Not many options for vegetarians. Less staff to handle refills.

Very poor customer service. I was very tired when checked in and wanted a cup of tea. There no tea bags kept in the room. When called to ask for tea bags to guest services I was told to come down myself and get them. There weren't even water bottles in the room. Would never go back to this or any Hampton Inn Hotel. Waste of top dollars.