Clean, spacious unit. Excellent location, friendly, helpful staff.

Location was good, spacious rooms and large balcony. Beds and lounge were comfortable. Good view from the balcony. We stayed in a 2 bedroom apartment. This is a fantastic place to stay when you are holidaying in Port Macquarie. I would have rated this higher if we had good service from reception staff.

Reception staff on check out was terrible. When checking out we were advised that we had to return two keys even though when we checked in we received 1 key in the envelope provided at the secure locker. As we were driving to our next destination we received a phone call again requesting the second set of keys or we will be charged . I again had to explain the same info as previously provided that we received on 1 key and not 2. Reception staff then mentioned she personally gave me two set of keys even though I had not met her at check in as we had the key in a secure locker. I had to explain this again while I was driving which was very upsetting. We received a phone call 30 minutes later apologising that only 1 Key was provided and the second set was found in the draw at reception. This was totally unacceptable. Staff should check first before contacting the guest demanding a set of keys that we did not have. This was the only negative with reception customer service.

Location and view were excellent.

Shared zones were not as clean as expected, i.e. games room restrooms were filthy.

Great views

Lack of kitchen equipment

Comfortable. Clean. Well stocked. Great location.

Location

Heater in bathroom peaceful

the quality of furnishings, lay out of the property, it was perfect.

nothing

close to everything and spacious apartments

nothing they are always great!