Beautiful , clean , location, village is stunning

The location. The soft furnishings. It was very clean.

The downstairs toilet flush was broken. Lack of basic maintenance let it down, half the lights in the kitchen didn't work so dark at night. Tricky to get in on the 1st day.

Lovely cosy cottage in great village. Very well equipped. Very clean. Comfortable beds. Beautiful bathrooms

Some lightbulbs and electric clocks not working - good if had been checked and replaced as necessary. Tricky access to key box - if grass had been cut short would have improved it - torch advisable if arriving in the dark

Amazing location - we could walk out of the door and be on beautiful walking trails within minutes. Very cosy sitting room; nice wholesome decor.

Despite receiving thorough instructions, it was very hard to find the key box, particularly as we arrived in the dark - these instructions really need rewriting!

The cottage is right in the centre of the village with excellent access to all amenities and walks. Parking was good as described at the rear of the property with access via the shared rear garden. The keybox was easy to find on entry the property was nicely laid out with a really well stocked kitchen downstairs shower room and toilet, a cosy sitting room good TV with satellite channels upstairs was well laid out with two double beds and ensuite to the front bedroom. The views all ways were exquisite and the church bells rang 24 7. It is a lovely cottage and we throughly enjoyed our stay there. Host and stay were excellent and communication from them was spot on 💯.

The weather but what the heck this is Yorkshire at it's finest bring your wellies and brollies.

clean and location and well equipped

Hot water not always available

Number on the back door Difficult to find lock box for key

The location in the centre of Osmotherley was great.

I received a late call to say property wouldn’t be ready until a later time. Compensation offered. The access instructions were very poor! and notes in comments book showed the agency have ignored this feedback repeatedly. Property accessed by back door - as a terrace house the back door can be accessed by a different road and you had to guess which house to try. The key box was really hard to find in the dark. it wasn’t the one right next to back door and agency took over 30mins to call back to assist. The rear steps down to property were really dangerous in dark/ wet conditions with no light. Not suitable for anyone with any mobility issues. I also didn’t like the surprise compulsory extra charge for damage insurance. This should have been declared up front or there to be the option to cancel your booking at the time of the additional charge. Host and Stay appear to be really keen on automated messages. Definitely too many!!!! I received c6 messages for a 3 day trip. One with clearer instructions to access / leave would be enough. The photos were definitely nicer than reality