Location

Facilitiies were underwhelming and run down. This is not a 5 star resort, maybe it was but not anymore.

The food was excellent at all meals, most of the staff was very friendly and the room was spacious. Additionally the shuttle to the beach worked very well ensuring that people don't need to go up and down the hill.

The facilities seemed like they were created for a much smaller hotel and with the hotel having so many different parts, it does feel like amenities like the pool outgrew the number of rooms. The main pool was overfilled with all the pool beds reserved with towels by 730 am, the kiddie pool had muddy grass around it making the pool dirty most of the time and it didn't seem to be cleaned regularly. The food opening hours could be improved - pool bar food only opening at 11 and drinks at 10 is quite late for all inclusive and additionally lunch at 13 very late with kids.

It was clean, really helpful and friendly staff, good size room. We were fortunate to get a great sea view with the upgrade through booking.com! Food was tasty, but not alot of variations through the week or themes. One Italian themed beach front restaurant, the beach location was a nice change. Reservation woman is fountain of knowledge, really good and helpful.  Pool bar had good variety of drinks, snacks( kitchen woman was lovely and a good laugh and sometimes live music at night. Its close to town to try bars, shops, restaurants then over the road to the beach...A short walk to the beach but get use to those Steep hills, but they are good for the glutes lol! 💪

Cheeky add on expensives which were cheeky and not stated on Booking.com as a charge. Being charged 3 euros a day to have a safety deposit box which i feel is an essential so cheeky. DONT GET PICKED UP FROM AIRPORT... if you don't want to be stranded at the airport going there that is. Don't use their shuttle bus as we got stranded at the airport after one of their drivers got a ticket and called into have a chat with the police! We were told by locals it was because it was a 'cowboy' taxi service. Rang the hotel who weren't bothered and just told us to get a taxi. Not the best start to the Holiday. So get a local taxi from the airport or book your own. Airport was 40-45 euros. Gym onsite was an ok size but old machines and the 2 cross trainers they had one turned on but not able to adjust anything and the other one felt like it should be condemned. Also the age old need to be up at the crack of dawn to get sunbeds around the pool but that's not anything new. This got worse as the holiday went on, god knows what its like when the summer holidays hit!

Hotel was great, spotless, elegant and huge. Restaurant at this hotel was also fantastic! The food was delicious and reasonably priced and the staff was attentive and friendly. I loved the electric kettle and refrigerator in my room, as well as the TV with a variety of channels to choose from. The sauna was a great way to unwind after a long day of sightseeing, and the gym facilities were well-maintained. Strongly recommended.

Parking for the disabled at this hotel was a nice touch, as I was traveling with my elderly mother. The non-smoking rooms were clean and comfortable, and the room service was prompt and efficient. The 24 hour reception made it easy for us to check in late at night, and the free Wi-Fi was a definite plus.

Reception services at this hotel were exceptional! The staff was friendly and helpful, and they were able to provide me with luggage storage for the day after I checked out. The spa and gym facilities were top-notch, and I loved the stunning sea view from my room. Definitely I'll be back!

Unfortunately

Room and location

Too many covered sun loungers.