We loved the water views. Condo was clean and comfortable and had plenty of space. The check in and out process was very easy!

Beautiful spacious condo on the beach! The sunsets over the sound were amazing! Plenty to do here or just relax and do nothing! Would definitely stay there again!

Shall we start with the big stain in the middle of the master bedroom, or the lamps that were not even plugged in and when they were there were no light bulbs for them, or the light switches that didn't work. Or how about the shabby, dirty and dark condo complex as a whole. Or maybe be charged for resort fees when the pool was filthy and unopened for use. In all the place had the air of a cheap hotel and we were glad to leave a day early. It was a really bad experience because we have rented through VRBO on numerous occasions and have always loved them, gave them the highest ratings and recommended VRBO to all our family and friends. This time, however, this was the first with a Vacasa tag to go with it. I assure it it will be the first and last Vacasa stay we ever have.

Very easy communication. Check in was easy and everything is as described.

Perfect for large groups

The home provides enough space for everyone to be comfortable and the view of Ships Bay is stunning! However, pictures shared on the website are dated and do not fully represent current conditions. Also, the HVAC system needs immediate attention as we had to buy heaters in order to maintain 58-60*, which was horrible! There is also a potential safety issue in the main upstairs bedroom as someone used screws to “fix” a broken bed post. With that said, the house was clean and if we had not gone through the heat issue and added expense of buying heaters to prevent all out freezing, I would have given a 5 star review.

Let me start with the awesome: the views of sunsets over the bay, the customer service, the proximity to the beach, the fact I couldn't hear neighbors through the walls, the storage unit downstairs for your surf and sand gear so you don't haul all the sand into the condo, proximity to the park and Back Bay, the Mexican restaurant next door, the Samsung TV that was so crisp I took a picture of the model number because I want one, the updated kitchen and enough space for the whole family...which for me was 4 boys and my in-laws, in addition to my wife and I. However, the management team is either struggling to find good help, or isn't very attentive/doesn't visit units between turn arounds. Upon arrival, there was a puddle of water on the floor in the kitchen which was caused by the refrigerator shelving being inserted incorrectly and keeping the refrigerator from remaining sealed. If we had not caught that, we may have lost the majority of our food for our long weekend. The floors were visibly dirty, and there was a long hair in our tub...pretty easy things for a proper cleaning to take care of. Also, either the springs on the box springs are worn out, or the plastic they are wrapped in make the two king beds excessively noisy. My wife is a light sleeper, so that made for some rough sleeping...not a great thing for vacation when you're already dealing with small kids. I'd recommend it with reservations. I'd love to say we'd be back for sure, but a good night's sleep is paramount to a successful vacation for our crew. And the cleaning was sub-par...so be prepared to do some cleaning yourself, if you don't want to feel like you're showering with the previous guests. It just stinks to have your first vacation task be cleaning up after someone else. And for paying $270 in Vacasa fees on top of nightly rate and VRBO's service fee, I expect better. Lastly, I must point out that based on the responsiveness of the management team/owners, I'd say they need new cleaners, rather than ding the management on this one. They were polite, communicative, responsive, and prompt. With a good cleaning and some improved bedding, this place is a 5 for our family.

It was not well cleaned. The communication was not as promised. The place is owned by a big property owner. My issues were treated as "trouble tickets". Broken chairs. Promised supplies not made available. I won't go back.