The floor was disgusting and not even clean. The TV in the kids bottom bunk had been ripped off the wall and missing (The main reason we booked this room). There were roaches crawling all over outside. The mushroom pool was always freezing so the kids wouldn't even get in it. The diner tasted and looked like sams club frozen foods but was at least $17 a plate and the alcoholic drinks barely tasted like they had alcohol in them (oh and when mine was being made the bartender broke a glass bottle of alcohol and picked it up and didn't wipe his hands or anything before touching the fruit he put in my drink 😳). We will never be back to this resort especially this room.

The floor was disgusting and not even clean. The TV in the kids bottom bunk had been ripped off the wall and missing (The main reason we booked this room). There were roaches crawling all over outside. The mushroom pool was always freezing so the kids wouldn't even get in it. The diner tasted and looked like sams club frozen foods but was at least $17 a plate and the alcoholic drinks barely tasted like they had alcohol in them (oh and when mine was being made the bartender broke a glass bottle of alcohol and picked it up and didn't wipe his hands or anything before touching the fruit he put in my drink 😳). We will never be back to this resort especially this room.

I called 1st day and they sent someone out to look at the issue. I was told they would have it fixed soon and refunded $25 dollars. The TV wouldn’t scan to find Wi-Fi and they cable was not hooked up/ broken coax cable. I reported that the 1st day as well. We couldn’t even watch a movie together as a family when it was pouring for hours outside. I called 2 more times checking in and was told that it was fixed I had to explain myself all over again each time. I was told not to worry about the Cox remote use Roku remote. I tried explaining that the TV wouldn’t scan. I told them Cox remote is what was working on the only TV in the Condo that was work. Bedroom with king bed was only tv that could be watched and it was Cox’s cable. We stayed 5 days I called 3 times and nothing changed. It rained for hours 4 of the days so my kids just sat on the phones which is what I was trying to avoid but I couldn’t just expect them to set and stare at each other. The Condo it’s self was great, no issues with it just the tv’s in front room and 2nd bedroom not working that’s why I gave 4 stars.

The room has a good view of the pool area and amenities. The room is on the 8th floor so you have a view of the gulf (keep in mind not beach front). Great location! 3 beaches close by 5 minutes driving. I would not walk. As far as the room. The tv at the lower bunk was missing, The tv in the living room did not work at all. The sofa bed when pulled out had crumbs, dirt and pecans in it with dirty sheets, the master bedroom had dirty pillow cases. The hotel compensated me $83 for washing the sheets, later found out 2 pillows had dye stains or something on it after sleeping on it. Microwave works well and heats up food excellent but is not installed properly or its could possibly be broken. Vacasa did give me late check out for the missing and btoken tv. The free late check out was good but not enough because we could watch tv as planned. Oh tv at top bump has low volume. The bedroom doors do not close only flip and slide doors for both room. Parking is good on the east tower. Vacasa is a good family spot but need to improve a few things. The pools and everything was open, clean, and uncrowed. The walk bridge the pool was closed. Great Location

I called 1st day and they sent someone out to look at the issue. I was told they would have it fixed soon and refunded $25 dollars. The TV wouldn’t scan to find Wi-Fi and they cable was not hooked up/ broken coax cable. I reported that the 1st day as well. We couldn’t even watch a movie together as a family when it was pouring for hours outside. I called 2 more times checking in and was told that it was fixed I had to explain myself all over again each time. I was told not to worry about the Cox remote use Roku remote. I tried explaining that the TV wouldn’t scan. I told them Cox remote is what was working on the only TV in the Condo that was work. Bedroom with king bed was only tv that could be watched and it was Cox’s cable. We stayed 5 days I called 3 times and nothing changed. It rained for hours 4 of the days so my kids just sat on the phones which is what I was trying to avoid but I couldn’t just expect them to set and stare at each other. The Condo it’s self was great, no issues with it just the tv’s in front room and 2nd bedroom not working that’s why I gave 4 stars.

This unit was freshly updated from the pictures which was a welcome surprise!!! New Vinyl flooring, furniture painted a bright white, shiplap feature wall added, new decor etc. Very clean!!! The patio furniture was in great condition and very comfortable, as were the beds. Areas for improvement, but not a deal breaker for future trips: TVs - They could use some work/updating. The bottom bunk had a broken screen, the top bunk had no audio and the main living area would not connect to anything. Unfortunately, cable maintenance doesn’t work over the weekends which is no fault of the property management. Valarie, with Vacasa, was very responsive and communicative with follow up!!! Hot Water - It does not last long at all and makes the deep tub in the master impossible to use as a hot bath, but sufficient otherwise. Dryer - You have to run the dryer twice to dry any laundry. Could be a simple fix. Because we were there for such a short stay over the weekend, it wasn’t worth calling to fix. Only issue with the resort was that the spa rules are misleading… it says “Children under 12 must be accompanied by an adult”. Directly followed by “Children under 12 not allowed”. These statements contradict each other. When it is 55 degrees out, it would be nice for children to be able to use the hot tub (with an adult) during certain hours and if they are respectful (no splashing, etc.). Just my opinion though. Other than that, everything was great and perfect for our family! We would definitely book this unit again!!!

This unit was freshly updated from the pictures which was a welcome surprise!!! New Vinyl flooring, furniture painted a bright white, shiplap feature wall added, new decor etc. Very clean!!! The patio furniture was in great condition and very comfortable, as were the beds. Areas for improvement, but not a deal breaker for future trips: TVs - They could use some work/updating. The bottom bunk had a broken screen, the top bunk had no audio and the main living area would not connect to anything. Unfortunately, cable maintenance doesn’t work over the weekends which is no fault of the property management. Valarie, with Vacasa, was very responsive and communicative with follow up!!! Hot Water - It does not last long at all and makes the deep tub in the master impossible to use as a hot bath, but sufficient otherwise. Dryer - You have to run the dryer twice to dry any laundry. Could be a simple fix. Because we were there for such a short stay over the weekend, it wasn’t worth calling to fix. Only issue with the resort was that the spa rules are misleading… it says “Children under 12 must be accompanied by an adult”. Directly followed by “Children under 12 not allowed”. These statements contradict each other. When it is 55 degrees out, it would be nice for children to be able to use the hot tub (with an adult) during certain hours and if they are respectful (no splashing, etc.). Just my opinion though. Other than that, everything was great and perfect for our family! We would definitely book this unit again!!!

Although this condo isn’t right on the beach it’s still in a good location. Carpet could use a replacement and the microwave needs replaced but overall our stay met it’s purpose

Although this condo isn’t right on the beach it’s still in a good location. Carpet could use a replacement and the microwave needs replaced but overall our stay met it’s purpose

This unit was clean & quiet. Not too far from the beach. Parking and entering the building was easy and safe. No wifi, but other than that I had everything I needed.

This unit was clean & quiet. Not too far from the beach. Parking and entering the building was easy and safe. No wifi, but other than that I had everything I needed.

It was in a great spot the staff was awesome I would definitely stay again

It was in a great spot the staff was awesome I would definitely stay again

It was in a great spot the staff was awesome I would definitely stay again