Spacious and mostly clean

This is a new property, and clearly not completed. The elevator was broken, and my sister and I (53 and 70 years old, respectively) walked three flights of stairs each time we entered and left. Our two-bedroom apartment was clean, bright, and well-furnished enough. The Trailside 45 location is good for getting to downtown. But the apartment had quite a few problems: The sofa was broken and unusable, so we spent our evenings lying on one person’s bed or the other’s chatting and reading, rather than being able to use the living room area. Apparently a breaker in the kitchen area had blown, but fortunately one outlet still worked so that we could use the coffee maker. In the bathroom I used, the only way to flush the toilet was by lifting the top of the tank and pulling up, hard, on the flush mechanism. If these problems were fixed, this would be a 100% great place to stay.

Nice accommodations, condo as expected based on listing. Clean and comfortable beds. A few areas in need of some TLC but overall nothing that impacted our stay. Nice walk down to the brewery one night with walking trail right next to apartment was nice!

The condo it’s self was exactly what we were looking for. The check in instructions were great. There were a few things broken in our room, but we let property management know right away. They were very responsive.

Everything was great, except the sleeper couch didn't have a matress in it and it made the couch extremely uncomfortable. The location makes it easy to get to pretty much every where in Traverse City.

The apartment was very clean and well-maintained. We had a really easy check-in process and Riley, the manager, was very responsive and helpful! It was a great getaway for 4 of us and we enjoyed the carefree check-out process! We would definitely come back again!

The condo was in a good location and had everything needed for a pleasant stay. The beds were comfortable and the kitchen met our needs. The sofa however was broken & terribly uncomfortable. We found blankets and pillows placed under the cushions to make it look "ok" but sitting on it was a pain in the a**, literally. The condo was to serve as a home base for our family, but with the sofa being unusable, seating options were limited to the floor or dining table stools/chairs. This detracted from our enjoyment in the extreme. We contacted management about the sofa and to clear a plugged drain in the bathroom after our first night's stay. They promptly sent out a maintenance guy who cleared the drain and told us the sofa was an owner issue and were aware of it. The sofa in question is the one in the photos of the unit and based on the way we found it, the sofa has been like this for some time.

Location was convenient to town but right on a very busy road so street noise even on the 3rd floor was loud and consistent. The unit had a feeling of cheapness. Very little in the way of artwork or wall decor which caused an echoing in the unit. Well used linen and no kitchen towels. Biggest complaint would be the couch. Seems it is a pullout that had the mattress removed so there was no support for the cushions. Literally sank down into the couch. Very uncomfortable. Would stay at the property again but would have make sure unit is on the parking lot side closer to the south end of the building.

Everything went smoothly! We would definitely stay there again! Also great location!

Property was very clean and is a good setup for two couples. Initial communications with property manager were prompt. Complained upon arrival as patio doors to balcony were taped shut to accommodate a portable air conditioning? unit. Contacted property manager immediately as I did not like being unable to open doors. The property manager responded by email requesting further description of the problem, but would not communicate by phone or text despite my request to do so. Two days later she emailed that the air conditioning unit could be disconnected and that they would address the microwave that did not work. Apartment faces a busy street, which was not ideal but was tolerable. The air conditioning in unit seemed to work fine overall, and portable unit was probably no longer needed. Our friends who stayed with us loved their mattress. In general, the apartment was a fairly good deal. My dissatisfaction with the rental could easily have been addressed if the property manager had bothered to call or text me and address my concerns when I contacted her the first day. A VRBO representative contacted me about my complaint and also tried unsuccessfully to contact the property manager. The VRBO contact followed up with phone calls and emails, and was extremely professional. He genuinely seemed to care about customer satisfaction and that the property managers they work with are also professional and reputable.

This was our second time staying at the Trailside condos. Great location. Quiet building. The units are very clean and are turnkey. Easy access to Front Street

The location was perfect, close to everything. Was very clean! Process was easy! Would definitely stay again

Easy access, well stocked and so clean! We would stay again.

The place was nice, modern and very clean. The host was awesome for communicating. We have been VRBOing for years and have rented many places all over the country and this was the best experience we have had.

Place was very clean. Host responds quick and is very accommodating. I will be suggesting this location with friends and family that need a place in TC.

Place was very clean. Host responds quick and is very accommodating. I will be suggesting this location with friends and family that need a place in TC.

Apartment was very clean, great location.

We had a great time in Traverse City. The condo where we stayed was close to everything either by foot or by vehicle. The place was clean, spacious and complete with amenities. Thanks!

Loved it…easy communication, clean and we would rent again. Just a small suggestion, to put a gripper underneath the area rug. One too many Glasses of wine on the wine trail may lead to a slip injury on that rug, lol! My friend and I almost went flying on that rug.

This property was amazing for a girls weekend. Couldn’t have asked for a better location. We had everything we needed.

We really enjoyed our stay! The property was clean and easy to navigate. Check out requirements were literally close the door behind you ... very easy!

Clean, quiet, good appliances. Everything we needed!

Wonderful stay- very clean and updated. Close to all the fun activities of downtown TC!

Very nice and good location