Place is where to stay

Every staff member we met was welcoming and had a very warm attitude. Room was very comfortable and clean

Pillows and bed could been more comfortable

Great hotel by ISU. Super comfy beds and roomy! Will definitely come back!

Staff was very nice and accommodating. Hotel was decent too! Could’ve used more towels and pillows but that’s stuff we could ask for.

I have stayed at this hotel many times over the last ten years. I like the staff, service, location, and parking. The cleanliness and facility itself, however, have gone downhill a bit. And the lighting is so dim I could not see to put my makeup on.

Very nice and convenient.

Pool water was cold and hot tub was not hot enough.

Check in took seconds and our room was very conveniently located near elevator. The room was wonderful and the continental breakfast included breakfast sandwiches and juices and was restocked quickly.

There was nothing unique about the property.

Beautiful hotel

Front desk staff was beyond friendly! They were so welcoming and embraced the ISU graduation that many of us were in town for. Great experience

Staff were amazing, the room was clean and comfortable.

Was in Normal for granddaughter’s Gamma Phi Circus performance. Every staff member was very pleasant & cheerful! Beds were fantastically comfortable. Unfortunately the unseasonably cold weather didn’t allow us to take advantage of the nice balcony outside our room. Look forward to staying here next time we visit my granddaughter at ISU!

In town for the weekend visiting family. We were very pleased with our accommodations. The room was clean and the staff was very friendly. We enjoyed the breakfast in the morning and the proximity to stores and restaurants in the town.

Lets start w the dark hallway coming into room. Very unsetting! A woman wants to come into a bright hallway. Scary! Then after a tough day of driving thru a ice storm, got into the show, no soap in the dispenser. Got ready for bed and there was a mirror on the side of bed. Really strange. Had to cover w a towel. The next morning no additional toilet paper in room. I feel as no one checked this room before I moved in. This stay was not worth the money I spent. Very disappointed in Marriot.

It was a good place to visit

Perfect for what we needed. Only (minor) issue was the air was very dry, but that's a fact of life in the winter with individual room heating

Shower water pressure was bad. Hallway smelled. Bathroom light flickered. Room was clean. Front desk attendants were friendly.

very clean and excellent service at check-in

The pool area could use some updating and repairs. The heater in my room ticked really loudly as it was heating up but it eventually stopped. Staff was very friendly.

The front desk staff (I believe his name was Sam) was very friendly, helpful and accommodating. I witnessed him reading everyone around him kindly. It was so nice to see!

Awesome. Easy check-in. Comfortable room, Great service.

All staff members went above and beyond in their customer service and friendliness. I was very impressed by them.

We changed rooms as the first room smelled of stale smoke, the second room was acceptable.

Bistro /bar was not open on Saturday evening. It would have been nice to be able to grab a quick bite there and not have to go out in the rain storm. My key did not work for the fitness center and when I went to the front desk and finally found the clerk he was asleep in the lobby. There water or cleaning materials in fitness center. Equipment worked fine except for TV. Bed was very comfortable. Quiet.

This is not the first time I stayed at this property very clean hotel nice people convenient very fair price rooms are updated and clean

I don’t think they have cleaned the floors in awhile, crumbs, spider webs dust cracked tile in bathroom.

It was a nice stay. The lack of complimentary coffee in the lobby was surprising as this is the norm at other hotels I’ve visited this year. The in-room coffee makers are not acceptable. The staff was very friendly.

When I first arrived, I was greeted by the front desk attendant. Very friendly guy. The second morning, I came downstairs and 2 women attendants stared at me as if i was alien. They were very hesitant in saying good morning back to me. Overall, the room was just ok.

The staff was very friendly.

We stayed for one night while visiting our daughter who is at ISU. The hotel was located close to campus and every to reach. The clerk checking us was also very nice. Overall, the room and lobby were clean. The bathroom and room looked like they had been renovated. We had reserved 2 queen beds and I called to say we would be a late check-in. However, when we checked in, they had no more queen rooms left, so we were given a king with a sofabed. The room layout was cramped and the had poor lighting, especially in the bathroom. Once we pulled out the sofabed, there was no room to walk around at all. In fact, the only way to get to one side of the king bed was to climb on the bed since the sofabed touched the base of the king bed. Obviously, someone needs to rethink the layout. The bed faced the window and at sunrise, the sun was right in our face. The bathroom was clean and updated, but there was very little counter space. I think the room would have been okay for 2 people, but it was cramped for the three of us. I was also annoyed that they did not have the room we reserved.