Beautiful clean hotel. Simple and comfy room. Planned on eating at the restaurant but it and both bars were closed for a private event (rehearsal dinner) which sent us hiking around town to find something else to eat as soon as we got into town. Not fun! I guess $ speaks when you have a large group buying out your restaurant and bars, but it still feels very unfair to the paying guests. The alternative was paying more for a simplified menu in-room with an automatic 20% gratuity + $7 surcharge. No thanks - don't want to pay more to eat on my bed. All this is even more soured by the fact that we have to pay the resort fee.

The best thing about this property is the location. The design is unique and has a nice vibe. Love the courtyard. The Nespresso coffee machines on our floor was a really nice amenity. I gave three stars for service because on our first day the bartender was too busy filling bottles and containers behind the bar. Gave us menus when we sat down but it was at least 30 minutes if not longer before we could get him to take our order. Wasted time trying to just order a drink and a snack. We’ve stayed here before and been here other times for drinks and have never had such slow inattentive service. We will probably never go back to the bar. Checkout was smooth and the front desk associate was pleasant and friendly, so helpful! I had to remind them when checking out of my Expedia VIP perks because the person checking us in didn’t note it on my bill.

The design of the property was unique and beautiful. The staff were all friendly, and the location is perfect for walking.

We did not check in because the hotel was overbooked and they did not have a room for us.

Very nice hotel, interior design well done. Excellent restaurant onsite. Convenient valet parking. Close to restaurants, Market Street and Meeting Street. 24 hr coffee service available on each floor!

Staff was very accommodating! Very clean. Great location!

Amazing

Stay was wonderful and room was really comfortable. Valet parking and checkout were both really chaotic, but a conference was also finishing around the same time we were leaving.

Our stay at the Emeline was nothing short of pleasant and enjoyable. We were surrounded by great food and all the shopping was within walking distance. The hotel itself was unique and well decorated. The outdoor space was perfect for end of day drinks and conversation. We will definitely be back.

Staff was great Free parking ! Close up all amenities Walking distance to restaurants, yours, everything Will stay again for the Holidays

Great staff!

Great location! Our favorite hotel in Charleston after 5 trips here. Bartenders and food at the hotel restaurant were exceptional!

This is a wonderful place to stay! It’s close to everything, the accommodations are lovely and food at the hotel is excellent. Everyone is so friendly and would recommend to anyone who visits.

Great, cozy rooms in a super walkable location - highly recommend

50th Birthday Trip with my Best Friend. The front desk and bellman service was awesome! Mark, one of the bellman, went out of his way to help me when my luggage didn't make it on my flight and was super helpful the rest of the trip. There is a front desk gentleman that was extremely nice and helpful. The rest of the experience was mediocre and certainly not worth the $500+/nt. Housekeeping came 1x during our 4/nt. stay, (only once they made the bed, brought clean towels & the dirty dishes in the were still there the day we checked out (they did give a credit back to us for the lack of housekeeping). The reason I didn't stay in a VRBO was because I wanted housekeeping service during my birthday trip. The hotel is dog-friendly. Look, I have a dog but that doesn't mean I want to wake up to a barking dog or hear a dog barking when I'm in my room relaxing after a day of exploring the city. The worst part was a piece of jewelry went missing from the room. Luckily it wasn't an expensive piece & it was reported immediately. The hotel followed up and said they didn't find it. Of course they didn't find it - it wasn't lost, it was taken. My friend had her on the bedside table and the next day when she looked for it, it was gone. My friend has very expensive jewelry and she had her "real" stuff on. She had just bought a costume piece at a little boutique on King Street and then it was gone...In summary, if you want an "excellence" experience, stay somewhere else.

Excellent hotel, with great facilities and service.

Winter family trip. Great room. In an excellent location. The hotel is beautiful.

Great hotel, friendly staff, comfortable beds and rooms. Perfect location. The restaurant and coffee shop are great too!

Excellent hotel with a retro look and feel. From the southern hospitality to the quality of the rooms this is a great choice to stay in Charleston. Located within walking distance of major tourist attractions in the French quarter and quality restaurants. I loved the suite with plenty of natural light and nice touches (first time I've stayed in a hotel with a vinyl record player, and excellent choice of LPs). Shower and bed super comfortable. Complimentary Tazo tea and Nespresso in every floor. We also enjoyed an excellent dinner at their restaurant. Very complete gym with Peloton bike. Decoration for Christmas was lovely, Highly recommended

Everything you can need staying here! No complaints at all. Comfy and cozy.

the lighting in the rooms was very dim--oddly so.

Food was very good! Service poor. Beds not comfy. Loved hallway water and coffee

Great hotel

Overall wonderful stay. So close to basically everything in DT Charleston. Coffee, shopping, market, dining, an adjacent parking lot that's a little cheaper if you plan on renting a car and street parking if you're lucky to find it. It worked well to park a car on the street overnight if you have a before-6am flight ;) Cons were basically housekeeping cleanliness. I felt like surfaces weren't wiped or cleaned properly. It had a hint of grime that didn't sit well with me, so that would be my feedback. Overall, worth it for the city!

Great location. Drink at check in. Happy hour. Reusable water bottles with a refill station. Nespresso station. Free fruit. Yummy food. Record player in the room.

Room is dark and bathroom all need more light.

The Christmas decor was absolutely beautiful. The atmosphere was fun yet elegant. Drinks upon arrival was a welcomed touch!

So Jimmy met us when we arrived. It was pouring down rain but let me tell you he made sure we all stayed dry including our 2 furbabies. He set the tone for our stay and nothing disappointed us after that

A wonderful stay and the staff was very accommodating. They provided an upgrade for both rooms. There was an iss ue with temp controls in one room and we were moved to another suite. In all a great place to stay and beautifully decorated for the holidays.

excellent staff, good location, many restaurant options.

Great service and fantastic location !! Wow

High end hotel with lots to offer