The staff were very nice and very helpful. Since we were in a rental car, it was easy enough to get to. The hotel is very nicely decorated and very accommodating. Can't say enough good about all the staff!!!!!

Stayed one night visiting nearby relatives. Very nice 4 star hotel. Easy 11 min walk from Yitzak Nevon train station. But is in the middle of nowhere and far from restaurants, shops or main Jerusalem sites. Served its purpose well. Only stay if you have business in Kiryat Moshe ( is close to Kinesset and Supreme Court. Otherwise stay in better situated hotel.

Nice

I can highly recommend this hotel for 4 solid things I loved: 1. Wonderful staffs (reception: #1 is Michael Feigne, then Shereen, Muhammad, Kamar / restaurant: Khalid, Taseer, Omar, Khalil / Housekeeping is fast and courteous/the filipino ladies housekeepers also kind) 2. Delicious food both breakfast & dinner especially on Friday & Saturday (not to miss). Tasty and several options. The restaurant has very appetizing atmosphere too. Good decor. 3. Strategic location. It is walking distance to the Light Train (Kiryat Moshe station). This is not close to the old city but good enough because of the train. And most of all…. 4. Rent-a-Guide tour company picks up and drops off in this hotel. This is very convenient and this tour company is amazingly excellent.

Clean room, good staff, and convenient location.

The staff were very friendly and helpful.The only downside was that the room was cold as there was no heating.

Pleasant staff. Basic accommodations

Great service and experience. Very helpful and friendly staff

Very friendly staff and helpful

Clean, quiet, safe

Staff are amazing

Staff very helpful & friendly

Excellent Thanks for everything

I stayed at Prima Park 5/12/22-5/18/22 and the staff made it feel like home. This was my first time in Israel and I'm glad I picked such a great place to stay. I have asthma and when I advised the front desk I smelled smoke in my room Naveen quickly moved me to another room and apologized (although it's definitely not her fault that guests break rules). I really appreciated her quick response and friendly demeanor during every interaction. All the staff I encountered were courteous and helpful. I would definitely recommend this hotel!!

The staff was very helpful and knowledgable. Helped us find dinner options when the city was closed for Shabbath. The dining room was large with a great buffet for both breakfast and lunch. The halls and main areas could use a fresh coat of paint but the rooms were clean.

The staff was very helpful and knowledgable. Helped us find dinner options when the city was closed for Shabbath. The dining room was large with a great buffet for both breakfast and lunch.The halls and main areas could use a fresh coat of paint but the rooms were clean.

When I was at check in and I gave the recipients my passport she told me it was not real and it was very disrespectful because I said please try it again and it worked. Plus I Was not so happy with the room at all, I was looking for a hotel that has a bathtub and when I got to my room there was no even though it says on the Hotels.com page that it does have one There was no welcoming drink or anything in the room when we arrived The carpets were stained and so was part of the bedding which made us very uncomfortable.

Clean, quiet room. Very accommodating staff. Israeli breakfast with many delicious choices. Location very convenient.

I love this hotel.I came with a friend, the hotel is great!Location, staff, clean and great roomWill be back every time I’ll stay in Jerusalem

Breakfast was as expected. Front office lady was very nice and helpful. When calling them the day prior to arrival, I had to call 5 times to get an answer (at 11pm), and then the lady who answered was unpleasant and not helpful at all. The rooms were nice but the bed was just ok. The mainly bad part was that the windows facing the main road were poorly isolated and those who slept in them had problems sleeping.

Arrived. Day after Valentine’s Day and received a heart shaped cake and a bottle of wine unexpectedly in the day. It was a nice touch

The hotel has great staff and amazing service. They spoiled us with a cake in the room, 2 glasses of wine and great helpfull service, and even made a room with free drinks and snacks for a big group of guests which came to take exam near by. The room was big enough with comfortable bed in a renovated decoration and diverse breakfast and good fiwi. The only cons was the noise from outside (the main road) which some people might find interrupting. Also, The room can be a bit more cleaner.

The hotel has great staff and amazing service. They spoiled us with a cake in the room, 2 glasses of wine and great helpfull service, and even made a room with free drinks and snacks for a big group of guests which came to take exam near by.The room was big enough with comfortable bed in a renovated decoration and diverse breakfast and good fiwi. The only cons was the noise from outside (the main road) which some people might find interrupting. Also, The room can be a bit more cleaner.

they gave me a handicap room!! so what you think me to say??

For me the first hotel in Jerusalem I felt really welcomed

It was clean and close to the central bus station, but far from everything else. The electricity went - and we had a room in total darkness - not to much use. It said there was a gym, but it turned out to be 15 minutes walk about and not easy to find.

Staff at front desk help. Breakfast staff did not bring the coke i asked for many tomes and there was no shampoo in the room or soap and the phone did not work

It was a wonderfully blessed trip one of the safest places that I have been ...

I liked everything about the hotel and staff. I would stay there again and certainly recommend it .

Wonderful stay! Great hotel!

Clean and pretty spacious.Location is good. Very close to train station

Amazing