Rooms are smaller than other Hampton Inns Ive stayed in. Beds are comfy. Bathrooms small, but nice. Breakfast good. Mybonlyncomplaint is that they charge a parking lot recovery fee. Ridiculous. Its themanagement company...not Hilton. $4/night! And I got 2 rooms and was charged for both rooms, so it has NOTHING to donwith you having a car. Insane! None of the staff likes it either, but they have to. I wont stay here again unless they get rid of that.

Property needs remodel. Staff friendly.

Excellent stay.

Was not what we were expecting with the rating this hotel had. The room was a bit tight, smaller than a typical hotel room. No closet just a rack along the wall covered by a curtain. Dirty blanket, had stains, so removed it off the bed. In the bathroom, Tub plug left on the soap rack and the toilet overflowed. Not a great experience. The staff was resonanly nice and helpful, just took over an hour to have the toilet addressed. Glad it was just an overnight stay. Probably not going to stay at an Hampton Inn again.

All good.

Good

Staff member during check in was not friendly or accommodating

The hotel was a $130 quality hotel, with a $175 dollar price tag. Very disappointing.

we were disappointed that our room was not cleaned/towels changed as we expected. we did not leave notice NOT to do so, so we expected this would be done during the day, while we were away. it was also aggravating to have an $8.28 "Parking Recapture Fee" tacked onto our bill unexpectedly. Otherwise, this hotel was fine and convenient for our trip.

As i received my room key, i opened the door to my room and it was occupied by someone else. I returned to the front desk and they gave me a key to another room that was unoccupied.

The bathroom tub had visible mold/mildew. The mattress was terrible. This is the worse Hampton inn I have stayed in. And I like Hampton Inn.

Horrible

This hotel is in a great location. The beds were quite hard-several of my Friends stayed there and we all said that same -the bed was uncomfortable. The carpets in my room felt dirty and the room smelled of cigarettes. On check-in, the clerk came from behind the desk-eating something. She kept chewing and talking. It was less than professional.

The hotel and the staff are wonderful. Was VERY disappointed with Expedia. I prepaid for my room and have a paid receipt. On check in the hotel rep told me there was a problem with Expedia's credit card. Called Expedia and they called the hotel. Plan was to connect us to the Expedia credit card department. I then told the Expedia rep to refund my money and I would pay direct to the hotel. The Expedia rep had planned on us canceling the reservation to do the refund. I told them this wasn't an option because I wouldn't be able to get the same rate at the hotel and I didn't intend to pay more than I had already paid through Expedia. Fortunately the hotel rep called his manager at home and explained the situation. The manager told him to go ahead and check me in and that he would take care of the issue with Expedia in the morning. The hotel rep was very helpful and courteous. Went out of his way to try to help. The problem was fully Expedia's problem. Next time I intend to book directly with the hotel and skip Expedia, even if it costs me more.

Bathroom was out dated. Everything can be heard from the hallway.

Walking distance to a Cracker Barrel. McDonalds right down the street. Right off the interstate.

I reserved a room with a king and sofa bed. Was given a king room. Was told the sofa bed room was unavailable. When we entered the room. There was trash on the floor. A straw and torn bits of paper. I asked the staff to remove the straw as I didn't want to touch it myself. I picked up the paper and threw them away. The tables in the eating area were dirty. They needed to be cleaned after each use..

Room was dirty in spots. I had to use wipes to clean several surfaces. Shower was a little dirty as well.

Please post the dog fee so when travelers get to the hotel they’re not surprised that the pet fee per night is as much as the room rate in some cases!

My room, 511: broken cabinetry, broken shower wall, musty odor. The staff: I spent my entire breakfast listening to front desk person read guest reviews aloud the proceed to trash talk the reviews. This was followed with an encore of guest-bashing chatter with a coworker. At one point going so far as to say, “this woman complained about the pool not being open and I was like ‘the pool isn’t part of the cost, it is a bonus.’” This particular front desk clerk obviously lost sight of the fact that the people she was bashing are guests” and should be treated with respect and courtesy. And on the subject of breakfast: It was below or even for a free hotel breakfast. Coffee was cold. Food was cold. Milk, oddly enough, was not. Which might be why I was sick for most of the day afterward. I will not be staying at this location again and will be sure to let friends and family to go the few extra miles to another facility.

Met needs and expectations.

The property was clean and the staff was friendly.

Kind staff. Checked us in early. Breakfast staff helped my wife who's gluten free figure out what she could eat. Lots of eating options nearby. Located close to highway.

Was a nice place and we got what we paid for. The price was a little higher than we would have liked for a normal run in the mill place but we knew that up front.

Rock fire place

The room and bathroom were clean. The coffee maker was missing a piece and I forgot to mention that to the front desk.

Bathroom door had makeup (blood?) fingerprints near handle. Hallway noise was bothersome

the property was clean, the staff and service very friendly

🚨AVOID. THIS. PLACE🚨 We stayed here for one night and will never again. Dirty stained pillows in the pillow cases, stained comforters and mildewed grout in the shower. Yes, I have photos. We were in the room for a couple of hours before we noticed that the room may not have been cleaned prior to our arrival. The front desk staff was apologetic and professional. She offered to move us to a different room and provided the contact information of the General Manager without me even asking. His response was to blame US for the condition of the room AND to accuse US of stealing pillow cases. This individual will not take any sort of responsibility for the condition of this property. Heed the other negative reviews about this place. They are correct. I urge anyone who has had a similar experience with this place, specifically this manager, to call Hilton Corporate headquarters. Don’t be quiet about this treatment.

I enjoyed my stay. The staff were very nice, Room was clean. I'd stay again!

Clean, comfortable and quiet

The rooms were not cleaned when asked had a huge bug in the rooms shower was not satisfactory