Charged me $25 a night for parking which was not in my agreement. Elevators in the parking garage were not working. Had to go up and down the stairs for everything.

Wonderful staff. Elevator to parking garage was out.

Room was small compared to other places I’ve stayed.

My friend and I picked this hotel for location and the parking garage. The stay was fine but his car got stolen from the parking garage. The general manager and his staff didn’t seem to care as if this happens all the time. And if it does happen a lot then maybe they should update the Parking garage.

Staff very friendly! Comforter had a burn hole that never got changed but we were pleased otherwise!!!

Very clean and right across from the KFC Yum center.

Very convenient to Whiskey Row and many restaurants

The location is perfect. So many options for dinner and drinks. Beautiful place.

Good

Sleeps 4 meant a king bed and a child size pull out mattress from the couch. Thw pull out was extremely uncomfortable. The staff accommodated our request for another bed to be brought in to allow sleeping space for 4 adults. It was also not comfortable. Parking is not free.

Bathroom was absolutely disgusting. Filthy shower with hair on the wall. Pubic hair shower gel bottle. Place is in need of a redo. Very run down.

from arrival to departure was great ....I got the best rest and very secure and quiet....will stay again

I felt very safe at the property, locked doors to enter the lobby. Convenient location for visiting KFC Yum! Center.

Great stay! Clean and friendly!

Amazing hotel!! All the comforts you need and want, extremely clean, super friendly people working there and a great location!

Cloase to food and nightlife

Great stay!

No continental breakfast available. Rooms cleaned every other day and no microwave available. No business area available with computers and printers. The only good thing about this location is the EXCEPTIONAL CUSTOMER SERVICE from the front desk staff.

Employees were great

The room could have been cleaner. There were hair clumps and fake nails on the pullout bed. Not a lot of food options inside the hotel. Parking was easy though.

The stay was great! It was nice and clean, the only issue was someone on our floor has a dog that was barking consistently throughout the night. Did not sleep well at all.

The hotel was nice and the staff were amazing.

This was one of the worst stays in all my years of travel. When I go to the room, I wondered why there were packs of ear plugs next to the bed. I thought the last guest left them there. NOPE!! From 8:00pm until I left at 4:45AM there was nothing, but motorcycle drag racing. It was like trying to sleep on an Indy track while the cars are racing. I will never stay at this hotel again!!!

Noise from the street made it hard to sleep. The did put ear plugs in the room to offset the noise, but can’t sleep with them in

The room was very clean. Staff was very helpful and nice. Spoke every time we walk in to the hotel.

Place is nice but very noisy, staff at check in just ok

would stay again, perfect location

We had the beat shuttle driver of our lives. Help square away our reservation when we got to the hotel. Would stay here again in a heartbeat.

I was shocked to find out that our room was only going to be cleaned every two days. For the price we payed I would expect clean towels and beds made everyday. The parking joke was just that, a joke. I would like to know how are you suppose to get in the hotel to check in when you need a room key to open the door. The elevators were very dirty. The garage was also in need of a good cleaning. And PAYED PARKING???? Never again. Was not worth the money spent.

The security in this hotel is lacking! They have no cameras in the hotel above the lobby level, nor do they have cameras in the garage above the first floor and the first floor is always full. The doors to the rooms are very sensitive and the lock can be engaged while leaving the room. The hotel management says this “happens all the time”. Apparently we did that and someone came in our room while we were gone. The hotel management said there was no way to determine who might’ve done so because there are no cameras. There are key cards required to enter the hotel, so the hotel is supposed to be secure. However, someone kept putting pebbles under the side doors to leave them ajar. We would kick them out and come back and they would be put back. There are a lot of homeless people, and mentally ill people roaming the streets close to this hotel, and they were free to come in if they desired We were told by an employee of the hotel that a homeless man had come in and jumped a guest a few weeks ago. On the night of our final stay, someone burglarized our car in the parking garage. They stole about $200 worth of electronic items from the car. Again, no cameras and no way to track down the bad guys. Another guest in our party had their car rummaged through the night before in the same parking garage. Basically, the area is very sketchy and the security at the hotel is not adequate. The location is also extremely noisy and people race up and down the street.

Easy parking, easy check-in, and quick to the room

Price, location, service