Easy access to route 235. My bed sheets were NOT changed NO Explanation given.

Super quick and friendly check in. Our room did not have the sofa bed we booked so it was quickly changed with no issue. Room was clean. I could not find an extra pillow or blanket for the pull out but minor inconvenience as I had an extra blanket and used the pillows from the chair. Was only staying one night so not a big deal. Breakfast was great, my kids enjoyed it as well. Great overall experience, would definitely book here again.

Pet in some rooms

The staff was very friendly.

Clean, comfortable room. Great breakfast choices. Friendly staff.

the stay was good only problem is that our room was next to the elevator. very noisy .

Very friendly and helpful staff.

Clean, comfy pillows and bed after an exhausting day.

The toilet was clogged after telling staff 3xs about it they still did nothing to fix it told us they were outta rooms the toilet over flowed onto the floor multiple times which we had to clean up i also have a video of it also and because they didn't fix it or move us to another room we had to leave way early just to use the bathroom it really was horrible

The girl at the front desk didn’t say hi or anything, just asked for id and Pointed out where the elevator was. Same as departure, i said good morning and nothing. The bathroom was female hair all over the floor and a few in the shower

I had booked a room with 2 queen beds. When I checked in and arrived in my room, I was given 1 king bed. I went down to speak with the front desk about my room and they told me nothing can be done. It was frustrating when I booked 2 queen beds and received only 1 king bed.

Stayed here for a whole week, never got clean towels or the room cleaned until the very last night and we had to call twice to get that done. Very humid in the rooms, almost wet. Would not stay here again. Room also came with half a roll of used toilet paper and wasn’t clean upon arrival.

The whole place feels like it is run down. For example, the luggage rack I was using was coming apart. Everything looked a little dingy and ill-kempt. Why doesn't Hilton use some of the high price I am paying to spruce up the joint?

The property was old stinky and out dated for the price. The room had peeling paint chips considering my grand daughter got sick in the room her first night in the hotel. She also has an allergy to dust. The hotel smelled old ,moldy and dusty. The rugs needed to be shampooed. The bathroom had hair in the tub. I had to clean the tub myself. I asked for garbage bags to be put in the garbage can since there were none. I could only get one.This is a part of a hilton hotel it should be removed

The staff was amazing, and went out of their way to make us as comfortable as possible. We were able to check-in half an hour early, and gave my daughter a snack bag for waiting, which got her excited after a long drive/day. The breakfast was excellent, and the cook even baked fresh chocolate chip cookies and brought them to our room! So kind! The pool was clean and fun for my daughter. There is a good restaurant next door but not anything else within walking distance. The room was clean and comfortable, the bed felt great. We really enjoyed our stay here, my daughter didn't want to leave!

Nice pleasant staff, 👌 Rooms and Breakfast excellent

Staff was awesome , check in fast and easy, room was clean .

Great stay - easy check-in, quiet, decent breakfast options, nice pool, easy parking. Our only complaint is we would've appreciated some more towels/pillows & blankets in our room without having to ask for them, since we booked a space for 4 people and only received those items for 2.

The property initially appeared unkept. I asked if they had any disinfectant wipes to clean surfaces and they said no; instead asked if I wanted a 'rag'. I moved to another hotel.

This is our third time staying at this hotel. We come up every year for national lighthouse weekend. This time was just as good as every time. The staff is always extremely friendly (shout out to Diamond!). The hotel is always clean and the breakfast is great.

The rates were too expensive on Expedia by $100 more a night. When the actual price was $90 per night instead of Expedia's $200 with taxes and fees!

Getting shabby. Sloppy management. I was sent to three rooms that were not completely cleaned. Fours on the latch…before finally getting a room to sleep in. No soap, nor shampoo. Few towels.only packaged oatmeal. Only full fat milk. Bathroom sink handle old & without temp marker. Diss apt.

We got the inn at 4PM ad there was a line of people in the lobby. When we got up to the desk to check in we were told our room was not ready and it would be about a half hour before our room was ready. We waited in the lobby. As we waited we realized all the people in the lobby were waiting for their rooms to be ready. apparently a member of housekeeping quite they were having a hard time catching up. We did not get our room until 7. The communication between housekeeping and front staff seemed very strained. Front office staff seemed to have a hard time with the computer and seeing what rooms were ready. Once we got to the room it was very nice and big and comfortable. The breakfast the next morning had a good selection of items. I think this inn needs to work on communication between staff and perhaps an upgrade to their computer system so that front office staff can more easily monitor what rooms are available

We got the inn at 4PM ad there was a line of people in the lobby. When we got up to the desk to check in we were told our room was not ready and it would be about a half hour before our room was ready. We waited in the lobby. As we waited we realized all the people in the lobby were waiting for their rooms to be ready. apparently a member of housekeeping quite they were having a hard time catching up. We did not get our room until 7. The communication between housekeeping and front staff seemed very strained. Front office staff seemed to have a hard time with the computer and seeing what rooms were ready. Once we got to the room it was very nice and big and comfortable. The breakfast the next morning had a good selection of items. I think this inn needs to work on communication between staff and perhaps an upgrade to their computer system so that front office staff can more easily monitor what rooms are available

I had reserved 2 rooms here and one of them was uncleaned from the former occupants. The other one smelled bad and had a large tear in the sofa cushion. So we asked for 2 other rooms and as we checked them, both were uncleaned. SO we went to the desk to ask for 2 more and finally we got 2 rooms that were nice and comfortable. It was my earlier belief that Hampton Inns are always in good condition but I now know that is not actually correct. Also, the breakfast worker could not keep up with the food supply either.

The property was ok but the room needed additional care. Beds looked as if a 2 year old made the beds. The tub had a very slow drain. The window shade did not go up and the bathroom needed additional cleaning.

The guy that stocked up the breakfast area was great. We mentioned to an employee that our air conditioner started making a loud noise. They had a brand new air conditioner ready to install in a half hour. Wow

I was checked into a room that hadn't been serviced by housekeeping. The housekeepers were nearby and I waited in the lobby while they got caught up. Short staffing issues were affecting the pace they could maintain turning rooms.

We came down for a baseball tournament . Checked in late round 8pm the lady checked us in said let me go check on your room and was gone for 2 hrs . She went to clean the room and some other rooms. Gave us the key for us to walk into a dirty room. At this time is was now close to 11pm and all the other hotels where all booked up. I just as very disappointed We called about the front seat about our sheets, bathroom ect in the room being dirty many times but they never came up to clean it. We had to check out at 7am to get to my sons game so we just slept on top of the covers with our blankets we use for grass at the baseball games .

Staff was extremely short handed & not prepared for the many events going on in the area

Despite being very short staffed, the staff that were working were very positive and helpful. Anthony, Tonya and Mari(?) were great. The room was clean and fresh. We had requested a quiet room and were very pleased with the accommodations.

Extended visit with another day & staff took care of it , updating our keys easily