Surrounding area is convenient

Incredibly noisy from hwy traffic

Staff was very polite, room was clean, smelled good and quiet stay

Staff was nice & generous!

A very nice stay w family pet while visiting friends.

Convenient location to shopping and dining. Close to highways.

Definitely was good service, staff was kind. Rooms were very spacious and clean. Definitely will be back.😃

Very comfortable.

Enjoyed my stay

It waas great! Truly amazing!

Very quiet at the property. The toilet has a drippy problem, however.

I was not aware of the Costly pet cleaning fee of $100 for my 6lb pet. More so, I was double charged on several services like internet, county bed tax, city bed tax, etc. fees were VERY high!

It was elegant,comfortable& spacious.

I liked the amazing customer service and how compliment everyone was

Everything was convenient

Was not clean soap scum on shower curtain

The property is in a shopping complex so i could take a safe walk in the evenng. It is driving distance to Headlands Beach, which is an amazing walkable beach area. The room itself was clean and quiet. The bed was amazing. The free breakfast was plentiful and had vegetarian options.

We love staying here! It always smells so fresh and clean, and the breakfast is delicious. We are always greeted with a smile and the rooms are spacious.

This place is not at all worth the money. The vents in the room were gross. The wallpaper is peeling. There were m&ms under the bed and popcorn in the couch. The chairs were peeling and felt grimy. Breakfast is bread, cold cereal, fruit, or boiled eggs that are already peeled and left sitting out. The one redeeming quality was the staff who were very friendly.

Quiet location even though it's close to main roads and restaurants.

We loved the room and the bed, but the traffic was too close to our window. It was quite noisy.

It was comfortable… relaxing. Hotel accommodated Us.

Great hotel but the front desk needs some training in hospitality. Lady was rude and very short when talking when we checked in. Then when i asked for a late checkout due to weather and us getting delayed, the lady refused, lied to me about being soldout for a Sunday night, and while i was still being nice and civil and thanking her for trying, she just hung up the phone! Then I looked to book online since she said they were soldout and guess what, every type of room was available to book for that night at almost half what i paid! 🤔 Then we had the maid hanging around the hallway waiting for us to leave the room. So had to drive and sit in a parking lot in the storm with kids all because they couldnt give me an extra hour to checkout. Also they make nothing for the complementary breakfast on weekends. Only had biscuits & gravy then cereal and fruit. Only way to get the complementary hot breakfast is to stay Mon-Fri, which is insane since majority of hotels are used for weekends. Gotta save $$$ where you can i guess. For $232 a night, u would think we would get some eggs & bacon! Nice hotel but horrible staff and service so you can decide what to do, but i won't ever stay there again. We usually go multiple times a year in that area so disappointed that a nice hotel would be ran like that. From the front desk, to the kitchen staff and to the maid, all had the same bad attitude so thinking the district manager may want to look into why that is.

Good stay

This was our second stay at this motel. The room was spacious and clean. The staff was great. We had a toilet issue that was resolved immediately by the polite and helpful custodian. Breakfast was ample and several dinner options were within walking distance. We would definitely recommend this place!

Friendly staff. Nice room.

I loved everything about this property. This is my "new" go to place when I visit Family.

We stayed for a local event in Mentor. The hotel room was spacious and clean. Breakfast was good each day.

Nice space for a quick stop on a road trip.

Great hotel

Everything was very nice and put together. AC was cold, bed comfy..nice little kitchenette. The front desk staff was simply amazing -they were all very sweet & accommodating! 10/10 would recommend & stay again!!