Good size room, lovely bath. Not important but never. Seen such a poor choice of dull cheap biscuits in hotel

A fantastic hotel with friendly staff. Megan on the front desk is very welcoming and helpful, booking taxi’s & answering all or queries. Definitely made our stay more pleasurable. Thank you.

This hotel was nicely refurbished a few years ago and the staff have always been nice. The rooms at the Wrightington are starting to feel a little tired – our carpet needed a steam clean. Rooms do not have fridges which is annoying. WiFi in the rooms is absolutely terrible and sometimes non-existent. I have mentioned this in previous reviews on previous stays over a year ago, but no change. No drawers in room to unpack luggage. Our door took 3 card readings before it would open (each time). Front door to hotel would be better if it was automated as it is hard to manage with luggage in hand. Beautiful area and decent breakfast are perks. We are hoping the Wrightington will keep up with the times because we love the location.

Great

Stay was overall good however a couple of points worth noting. In the morning of our stay we got woken up by other guests above us. There seems to be wooden floor in the room above us and guests walking around woke us up. Only other point was there isn't an electric charging point at the hotel this would be a good addition IMO. The good points of the stay was that the room was large and modern, looked like it had recently been updated. Breakfast was very good and evening meal was very good. Would stay again in a different room to what was offered to avoid the wooden floors above us.

Was fine, bed comfortable, but noisy, could hear people walking above,and even having a wee!

Everything was very nice except there was no hot water in the morning so couldn’t have a shower. Second floor room

Laid back

Overall ok. A long walk to our room, up two flights of stairs. Our room was very hot, no aircon. We could hear snoring from another room, and noise outside. Although both didnt last too long. Thank goodness. Our twin room was very spacious.

Just an over night stay to visit family. We have stayed here a couple of times previously and had our Wedding reception there in 2010, so we knew it would be good.

We picked the hotel because we wanted to be close to Wigan but not in Wigan itself, and the location was ideal - in a quiet semi-rural location but close to the motorway and the town. Our room was fine. Food was nice. Staff were nice. We had one issue which got resolved quickly and efficiently. There was nothing not to like, and we will have no hesitation to stay again next time we're in the area

Lovely hotel. Only negatives were paper thin walls and could hear the room above me. Also are not able to pre authorise cards which made it difficult to charge anything to the room.

Lovely quiet location with plenty of facilities. The Bar was excellent and friendly. Two negatives. The breakfast options were of an inadequate standard for a hotel of this calibre. Access to bedrooms on the second floor requires to many staircases. There appeared to be only one lift and that was in the reception area.

From start to finish our stay at the hotel was excellent. The staff were polite and helpful, the facilities excellent and the dining experience was lovely. We will definitely be returning.

The room was clean, unlike the mugs. The bathroom had a dripping tap. Someone had left the plug in and the bowl was half full of water. The bathroom looked a little tired and could do with a refresh as bare wall was visible. The room and the rest of the hotel I could not fault. The meal in the restaurant was really nice. The choice of beer, excellent. They even put the football on the TV for us.

Lovely hotel. Very convenient location just off the M6 Used spa facilities which were great and the restaurant in terrific

Fantastic hotel , rooms excellent , evening meal really good , breakfast cooked to order and best of all amazing gym . What’s not to like - when working around the are will defiantly stay again

Lovely stay and great pool facilities, too. Food was lovely but not plentiful! Noise from people in room above, quite bad. Sounded like they had hob mail boots on, just walking above us, whilst trying to sleep!

Great hotel - excellent spa and pool and very pleasant and helpful staff. We stayed there as we were going to a wedding nearby. The staff were superb and the hotel clean and high in quality. It lacks some of the luxury items in the room but in line with pricing and expectations given this is a 4 star property. Would certainly recommend it for anyone visiting the area.

On arrival for a friends wedding (I was doing her makeup) I was told I wouldn’t be able to check in until 3pm despite ringing ahead twice to confirm I could check in to get ready for the wedding. When we eventually checked in we were disappointed with the room. We’d upgraded to a delux room which was just a slightly larger room with a view of the car park and no blinds only the full heavy curtains. Anybody walking past could see right in! The bed (a standard double) was so hard and uncomfortable, both me and my husband struggled to sleep. We both woke with sore backs/ necks. Staff from the wedding were lovely, however staff on front desk when trying to check in were rude and unhelpful. I understand it is a busy hotel and visually it’s lovely! But I was expecting at least a king and reasonably comfortable bed.

My first impressions of the hotel were not the best as when I got to my room the dirty bedding from the previous guests was right outside the door to the point I couldn't get in without moving it. I went back to reception and informed them and I didn't get much of an apology just a oh they leave it there to be collected - They could have at least put it to the side of the door not right in front. I am also doubtful as to whether the room was hoovered as there was a lot of dirt on the floor. Things got a bit better as I went to use the gym and swimming pool. These facilities were excellent and are definitely the best thing going for the hotel. As a guest you can also attend the gym classes, I went to circuits and it was great fun! The restaurant was a bit disappointing for a 4 star hotel. On both occasions I ate there it took 35-40 minutes from ordering food for it to arrive. The food (I had the steak pudding and the chicken pad Thai) were no better than what you would be served in a pub. The chicken pad Thai was bland in flavour and came with egg noodles not rice as advertised on the menu. If you are not looking for excellent fitness facilities I wouldn't recommend this hotel as the rooms and restaurant are not 4 star standard, I would stay again for work purely because of the access to the gym, classes and pool but would eat somewhere else. Breakfast was £20 so I opted to go to Costa down the road so can't comment on the quality of breakfast.

Nice bar and restaurant

Absolutely amazing hotel and staff I can’t fault anything.

Absolutely amazing hotel and staff I can’t fault anything.

Everything is good here except the bar/restaurant. If you fancy a casual pint and some food whilst watching the match the restaurant just isn't it.

The bed was rock solid which was disappointing. Other than this the facilities were great.

I complained about the bathroom bin having some lady stuff in there they said they would sort it, it was there when we got back and was still there when we left

First impressions were good but they weren’t continued through to the room which had dirty tea and coffee making facilities and dubious stains on the carpet in certain places leisure facilities were good and the pool was exceptional but none of the water Fountains within the Gym area worked so you had to get water from downstairs from a jug Also reception couldn’t provide me with a copy of the invoice upon departure which seemed very odd, saying that I’d booked through Expedia (which I don’t use!!)

First impressions were good but they weren’t continued through to the room which had dirty tea and coffee making facilities and dubious stains on the carpet in certain places leisure facilities were good and the pool was exceptional but none of the water Fountains within the Gym area worked so you had to get water from downstairs from a jugAlso reception couldn’t provide me with a copy of the invoice upon departure which seemed very odd, saying that I’d booked through Expedia (which I don’t use!!)

Perfect.

the stay was OK except for a freezing cold shower in the morning reception not really bothered

the stay was OK except for a freezing cold shower in the morning reception not really bothered