Don’t do it, the place had many flaws including broken or not working parts in the room, mediocre breakfast, weird location on a difficult intersection, bad Wi-Fi, dirty rooms, etc. All this was bad but the worst of all, the customer service was so extremely rude. Anything you notify them about, they rudely answer. Expensive for what it is.

I don’t like the mattress to noise

Property was decent for the price. Enjoyed my stay and will stay there again on my next visit.

The property was there

Convenience

Good hotel, convenient, a little bit far from NY, rooms are ok..

I really enjoyed the breakfast, and the room was quite clean.

The stay was fine. Our room was a very nice size which even included a sleeper sofa. Cleanliness was also up to par. I would not hesitate to stay here again.

The room had a slightly bad smell.

Good stay

Property a bit dated but staff was attentive and friendly. Needs a inhouse shop instead of vendong machine. Gym was satisfactory but the pool was out of operation during my stay. A big disappointment.

Quiet, clean, helpful person at check in. Pool was not available.

Overnight stop before a cruise…adequate! But the shower had ONLY HOT water…yikes! Reported to the office and the issue was immediately reported to maintenance.

The only thing that I didn't like was the sofa in our room. Our room was great but the sofa had no support so it sank in when you sat in it. I did tell the desk clerk as were leaving. Everything else was wonderful. I'm looking forward to our next stay and will tell my friends since it's hard to get a room on Staton Island. I was in room 217.

Uber driver always got confused when picking us up due to hotel entrance tricky road entry

Breakfast was horrible. Sausage tasted like it was made the day before. I couldn't bite through it. At 9:00am I carried some of my stuff to the car and when I left the room the cleaning service opened the door to go in. I told them we weren't leaving yet and as soon as we got on the elevator she went in. We came back up and she was in there with our stuff still inside. She wouldn't leave so we had to. The guy at the front desk said it's because she doesnt understand English but I can stay while she cleans. That's not right. I paid till 11 and if I stay longer they would change me but they wouldn't give me any money back for kicking me out early. DON'T STAY HERE! All the stuff is broken in the rooms as well. Pull out couch couldn't be sat on. Trim on floor falling off. Desk chair was broken. Beds very unconformable. 4 people in the room but only 3 towels. When we asked for more they said they ran out...

Everyone was nice. However I booked through Thor app and it was one price , when I got to the hotel they charged me more saying Expedia made a mistake.

When cleaning the rooms everyday, bedspread and pillow cases should be changed

I booked a king room and was given a queen I asked the hotel but they said they were out of king bed when I had already reserved days in advance

The property is not well maintained. Everything needs to be corrected starting with personal behind the desk. The Superviser was not well prepared to deal with guests.

Nice

There was supposed to be a pool and it was under construction and the room was very outdated and some broken things.

Nice view

Staff was great. Pool was closed. Breakfast was gone. We went in at 9:30. Nothing but bread. Not even cream cheese. Very disappointing.

The room was very spacious and the bed was comfortable.

This hotel is decent. Not as nice as I expected for the price. And the bathroom in our room did not have a fan or any ventilation which seems like a small thing, but it’s quite an inconvenience. The bathroom gets weirdly hot and stuffy. The breakfast is good though and the coffee is great 👌👌

No one went out of their way to be friendly. Noisy neighbors… the coffee for breakfast was the best part of my stay.

Need lot improve

The girl in the breakfast area was sweet and helpful, the gentleman who do our check in was nice but the lady at the checkout was rude. The room was acceptable, and the building exterior was just ok. The places around the hotel were not too nice.

Nice staff, clean place, big rooms

The price was right! It was hard for my Lyft driver to find the property coming and going. It was VERY dark at night. Their breakfast was pretty bad. The mattresses were terrible but it was a lifesaver when my flight was cancelled. But it seemed safe enough and it was clean enough.

Very large clean rooms. Bed was very comfortable.