Everything was good except the room wasn't to the 5* standard. The bathroom needs renovation as tiles were cracked open water leakage and bent bath tub.

The hotel is nice, but I had a disappointing experience. I had 3 rooms, 2 of which had a broken AC. I called the front Desk 5 times and every time they told me they would send someone. I wasted hours waiting on this technician and finally gave up. My kids couldn’t sleep because of the heat.

Terribly rude reception counter staff.

Overall was great. Excellent breakfast buffet and restaurant service. The manager (Yassine) was very helpful and values the customer experience. The front desk staff however could use some more training especially dealing with international bookings

correct

Great service.

Good beautiful hotel close to the city centre

Good beautiful hotel close to the city centre

Jan 2021 nice staff try everything to help Gym close at 8pm😔and only opens at 9am thats a pitty if you like to workout before or after work...and ofcourse you try to enjoy other kind of stuff in Essaouira in daytime... Rest hotel is very clean big rooms all ✅

Very nice hotel. I enjoyed my whole stay. Excellent food, helpful personnel and location. For teenagers hotel provided strong WiFi signal.

This hotel is one of a kind! I have been to a lot of hotels worldwide but the hospitality, service and kindness here was just next level. Everything was excellent. Thumbs up for all the staff who made our stay so special! Even my little son Haroun was treated like a little king and enjoyed our stay to the fullest. We will definitly come back!

Where to start, so much to say.... Went with my 6 years old daughter for a 2 nights week-end in Essaouira. Chose this hotel as, as per Expedia, the best in town. Such a disappointment.... Location is great, directly on the beach, few minutes walk from Medina. Lobby is great, checking super fast, room spacious and clean, but then it starts... Immediately called the room service upon arrival to order food for us. I chose a ribeye. Room serviced called back twice, asking first how I wanted the meat cooked, and 2nd to say they don't have the side dish I chose on their menu. Never mind. One hour later, food arrived. Smelly unchewable meet.... Amazing for a 5 stars hotels... Evening we decided to go for a drink before dinner, arrived in the bar, chose our drinks. No fanta for my daughter, no corona for me.... ok it was low season, we went to restaurant Alizee, asking for the menu and been answered there is only one fixed menu. No problem I asked the girl at the reception desk what was in this fixed menu, she had no idea, called a waiter who also had no idea and started opening the pots to sniff out and try to guess what's inside. Tired, and as obviously they had no idea what they were serving, I left saying we will outside. The girl than ran after me saying that was the fixed menu for half board (we were not !) but there was an a la carte menu if I wanted. I immediately accepted and asked for it. She answered that was not in this restaurant but in an other one accros the street !!

Where to start, so much to say.... Went with my 6 years old daughter for a 2 nights week-end in Essaouira. Chose this hotel as, as per Expedia, the best in town. Such a disappointment....Location is great, directly on the beach, few minutes walk from Medina. Lobby is great, checking super fast, room spacious and clean, but then it starts...Immediately called the room service upon arrival to order food for us. I chose a ribeye. Room serviced called back twice, asking first how I wanted the meat cooked, and 2nd to say they dont have the side dish I chose on their menu. Never mind. One hour later, food arrived. Smelly unchewable meet.... Amazing for a 5 stars hotels...Evening we decided to go for a drink before dinner, arrived in the bar, chose our drinks. No fanta for my daughter, no corona for me.... ok it was low season, we went to restaurant Alizee, asking for the menu and been answered there is only one fixed menu. No problem I asked the girl at the reception desk what was in this fixed menu, she had no idea, called a waiter who also had no idea and started opening the pots to sniff out and try to guess whats inside. Tired, and as obviously they had no idea what they were serving, I left saying we will outside. The girl than ran after me saying that was the fixed menu for half board (we were not !) but there was an a la carte menu if I wanted. I immediately accepted and asked for it. She answered that was not in this restaurant but in an other one accros the street !!

Clean and close to everything. Good staff as well who were very helpful

Nice location. This hotel is clean and nice, but nothing special

When I saw some of the reviews I was a little apprehensive about what the service would be like. It was really good, reception went over and above, housekeeping were really fab, the bar and restaurant areas were always cheery and helpful. I would say it is not a 5 star by British standards but t is by Moroccan standards and we stayed in quite a few places. great pool, pool bar, restaurants all really good, Seven is great for a romantic dinner watching the sunset.

When I saw some of the reviews I was a little apprehensive about what the service would be like. It was really good, reception went over and above, housekeeping were really fab, the bar and restaurant areas were always cheery and helpful. I would say it is not a 5 star by British standards but t is by Moroccan standards and we stayed in quite a few places. great pool, pool bar, restaurants all really good, Seven is great for a romantic dinner watching the sunset.

Great Hotel when it comes to location and customer service. I have been staying at this Hotel every time I visit Essaouira, and each time it has been an amazing experience. All rooms are extremely clean with plenty of amenities, rooms have an awesome view of the ocean; if you decide to upgrade (strongly recommend). Front desk staff speak English as well and are very helpful, in providing quality exceptional customer service from the Hotel doorman to the manager. Hotel has full restaurant with many decent menu items to offer, not bad at all! Hotel also offers full SPA services for additional cost. Strongly recommend this Hotel.

Great Hotel when it comes to location and customer service. I have been staying at this Hotel every time I visit Essaouira, and each time it has been an amazing experience. All rooms are extremely clean with plenty of amenities, rooms have an awesome view of the ocean; if you decide to upgrade (strongly recommend). Front desk staff speak English as well and are very helpful, in providing quality exceptional customer service from the Hotel doorman to the manager.Hotel has full restaurant with many decent menu items to offer, not bad at all! Hotel also offers full SPA services for additional cost. Strongly recommend this Hotel.

The checking-in was chaotic and took a hour to complete. The room was large clean and spacious, however the bed was not made up correctly. We had to call reception to get the bed made up. There is no tea/coffee facilities in the room. Nor any iron. Rang reception several times to eventually borrow an iron. There's no ice machines in the hotel and had to go to the ground floor bar for ice. Bar staff were not happy having to loan us glasses to carry the ice. Breakfast, at best can be described as mediocre..... nothing to write up. The staff were NOT very warm or engaging, even though the hotel was largely empty. The best part of the hotel is the beautiful artwork and sculptures on the ground floor areas. Other then that, I will not be rushing back to this establishment.

Lovely big rooms with great views of the ocean. A big breakfast spread. Perfect location to come back to after a day of kite surfing.

Nice place! Very near to the beach. Clean swimming pool. Wonderful staff. I recommend here

This is a lovely, large hotel. Apart from carpets in the corridors, which seem slightly tired in places it is in good condition and offers good value for money. Essaouira can be very windy and this was the case during our stay. At 23 degrees it was 15 degrees cooler then Marrakech and 5 degrees cooler then Agadir but the wind made it feel a good 5 degrees cooler.

This is a lovely, large hotel. Apart from carpets in the corridors, which seem slightly tired in places it is in good condition and offers good value for money.Essaouira can be very windy and this was the case during our stay. At 23 degrees it was 15 degrees cooler then Marrakech and 5 degrees cooler then Agadir but the wind made it feel a good 5 degrees cooler.

Very large hotel with a lovely property. We didn't see any people swimming at the beach, only surfing and kite boarding. There was also a sign not to swim at on part, though it wasn't clear whether or not that applied to the whole beach. People don't really seem to come here to swim.

Good place to stay

The bes you can get for your money. Clean, nice, buffet breakfast with lots of options and closeness to most things you would want.

Generally everything was good. My only complaint was the service in the piano bar. It was very poor two nights running

This is the second time we stayed at the Essaouira Atlas Hotel. It was just as good as last time.

This is the second time we stayed at the EssaouiraAtlas Hotel. It was just as good as last time.

The view of the beach across the road was amazing. Front desk staff were friendly and accommodating. Spa - my advice is stay away from - staff not trained in pedicures or massage. Mine were both Awful! Breakfast - lots of lovely pastries, omelets, mint tea. Piano bar was nice for lunch. Room had ocean view and it was wonderful to leave the windows open and listen to the waves at night. Wifi in room was very spotty - I just went down to lobby.

The hotel was fine but definitely not a five star resort. Our room’s air conditioner did not work well and our room was extremely hot and run down. Lots of cracked paint and beat up furniture. We opened the window to cool off but our room was swarmed with mosquitos. There was also some type of bug in the room that bit all of us repeatedly but we never saw any sign of bed bugs, etc. I am not sure what it was but our kids were covered in bites for over a week. The food at the hotel was good and the location is excellent if you want to get out on the beach or stroll to the Medina. Service was hit or miss as the hotel representatives seemed annoyed anytime we came up to the front desk to ask a question. The staff at the restaurants and for room service were great, as well as the security in the parking area and bellmen.