Staff was great, both at the desk and the dining room. Would stay there again if in the area. Room was clean and spacious with Microwave, TV and refrigerator.

Everything was great

The hotel was relatively new in a nice, convenient location near shopping and restaurants. It had nice amenities like a restaurant and bar albeit very small, a pool, fitness center and clean, spacious rooms. However, the rooms were cheaply built and the service was mostly terrible except for Claire who worked the bar and restaurant. Everyone else was either rude or indifferent and completely unhelpful. There was rain the night we stayed and the TV didn't work in my room, yet the bar TV worked just fine. Fromt desk didn't care and didn't help. The pillows were like stones and the bathroom fixtures didn't fit well. But it served our purpose which was a warm, safe place to stay for one night so i didn't have to keep driving in the dark rainstorm. The food wasnt great but it there so that was a plus in a storm and Claire did her best make it better.

The breakfast should be free with a room

Very clean, amazing staff.

This is a little hidden gem. It is a little dated but very clean, staff were great and it is so convenient to stores, eateries and close to highway. I will stay there again.

A very nice stay. The hotel was clean, comfortable, and well maintained. The bedding was super comfortable. For an additional $10, my wife and I enjoyed a prepared to order breakfast.

King bed with 3 pillows. Rooms lighting was terrible along with the bed. Wasn't a dump, but not worth $275 a night.

Check in was horrible. It took 30 minutes to check in and there was only one person ahead of me. The girl at the counter didn’t seem to know what was going on. It was 12:30 am and there were 5 total people in line waiting for her. Got in the room, TV didn’t work, two towels for a two people two day stay. I bought a drink out of your pantry and it had been opened. Found that out once I got in the room.

The staff helped immediately with a small issue I had, they were polite, kind and extremely hospitable. Room was clean, complimentary breakfast great...I would recommend this hotel to everyone!

The only issue I had with the property is that the hot water doesn't get hot. It was lukewarm and took a long time to even get to that temperature. The water wasn't hot enough to get your wash rag nice and sudsy with soap.

Unpleasant staff members at breakfast perhaps bad management of front.

Dirty, curtains torn, hole in bathroom door. Worse Hilton experience!

To no fault of the hotel - there were doors slamming on my floor until almost 1 am. The beds, however, are under the hotels control and we're very firm. If you're looking for that, this is perfect for you! I'm used to less firm beds so I woke up a bit sore from it. Otherwise the stay was very pleasant! Clean, very well maintained.

Nice and clean hotel.

Very nice property

I found the room to be less than clean. But we paid extra for the breakfast which was delicious even tho the wait staff of one was pretty overwhelmed with the crowd at breakfast.

Furniture needs to be updated. And it could use a fresh coat of paint.

Convenient, clean, and quiet. Pleasant stay.

I liked the quality of the hotel and the friendly staff. The rooms were clean. Some of the shower gel, shampoo dispenses were nearly empty. But the overall stay was great! I will look forward to returning..

My room was outdated. There were old brown stains in the ceiling from the roof leaking.

Great hotel, great service! The kids went in the pool but we didn’t stay in it long. The chlorine smell was very heavy in the air it was enough to burn your eyes. The hot tub was way too hot. Breakfast was good and the stay was good.

We stayed 2 nights and had expectations for the "Hilton brand" and we could've stayed at holiday inn for a lot less money with same results. The pillows and bedding were terrible, the hotel was not a hilton standard.

Nice hotel in a corporate location.

Very clean hotel, staff very friendly. Quiet and staff location.

Room/bathroom/ appliances need to be maintained and/or updated.

I booked this room because it was close to the area I needed to be in. As I looked around the room, it was really dirty and the bedding was stained.

Great place to stay

the property was very clean.the staff was very nice. But for me it was a little to far from Hampton Jazz Fest. Again the hotel was nice. But i would rarely been closer to the Colosseum.

Typical of a Hilton Garden Inn. Always clean and comfortable.

Easy to walk to local shops

I stayed here for a little getaway. The best thing about this hotel was the breakfast. Breakfast was awesome and really really good. Once I checked into the hotel they told me I had a handicapped room and I am not handicapped when booking the room online there was nowhere on the website that indicated it was a handicapped room. Since i booked though a third-party there was nothing they could do and didn't even try to accommodate. I was very disappointed with the room. The room was outdated and I had to use a handicapped shower each day i stayed. This experience was not what i was looking for.I will not be staying at this hotel anymore when visiting the area.