Very good place to stay if you like snorkeling and swimming. A lot of entertainment for the kids, if you are looking for a family resort.

It was amazing holiday

Staff at the reception are very helpful and responsive. Mohamed and Moataz at the reception are amazing. What I didn’t like; 1- food either contaminated or is not kept in a good refrigeration especially with recurrent power outage as most of us got sick from it, my son vomited/ had diarrhea on the last day, my mom had diarrhea from day 1, myself had diarrhea on the last day. 2- Water park was ok , however, it is very slippery around the pool and on the stairs to climb the slides, operating hours is so limited to 10:00 am - 12:00 pm and 3:00 pm - 5:00 pm. Life guards shall be more attentive to slide riders as there are occasions where 2 people go on same slide which is prohibited or going back to back which increase risk of injuries. DJ was not working for the first 3 days around water park and pool attached to it, 3- employees at the main restaurant feel entitled to tips, initially they were bringing drinks, picking up empty plates then on the second day they didn’t care much, no one care about your presence if you don’t tip them and if you ask for anything, they make you feel uncomfortable by their attitude/ non verbal communication, Unfortunately i don’t think I gonna come back again to this resort,

We are in same hotel for second time, and like always everything is exceptional, people, rooms. Absolutely amazing.

Amazing place , the staff work so hard but always have a smile for everyone. The food is absolutely fantastic and there are 8 different restaurants to choose from . The beach and pools are also amazing ! Can’t fault this hotel and will definitely be returning ! Thank you for a great holiday !

people are amazing there

Great resort,multiple pools,well maintained gardens&rooms,yummy food,superb entertainment,sandy beach....highly recommended

Always this resort has the best staff in Hurghada starting from security passing by the reception always they acknolwedge the guest. Special thanks to reception team

Incredible vacation We had an amazing vacation. This is a great resort with great service and amazing people! We relaxed in a beautiful suite. We swam in beautiful pools. We laughed and played with our kids. We are definitely planning to return! Beautiful grounds and all around a great resort. Service was very friendly and fun. Food was super super amazing, the best at the resort, but on top of that our server, Hassan, made the experience 10x better. We will never forget chef Bahaa & Mr. Boules for there great services, they took our vacation to a higher level. Special thanks for Mr. Omr in the front desk, he made everything super easy for us since we entered the resort, and Mr. Mahmoud from financial for his great customer serves. Things to improve - kids club - night shows

Really the resort and staff are very perfect at all

Friendly staff, food/snacks are tasty and very nice aqua and beach

The resort is good for kids, has it's own beach and activities for kids and parents. the staff at the hotel is not focused on serving the guest, they're more interested in where a particular guest it from rather than doing what's asked of them. Any interaction with the staff or a quick request will result in having to wait for a long time (for something that should be done in minutes will be delayed due to the constant irrelevant questioning from the hotel staff). I spoke to the manager about this an all he did was offer an upgrade, however they do need to train their staff to focus on fufilling the request of the guest rather than question the guest about where they're from, what they do (unnecessary small talk that, all guests are trying to get away from in an resort; we're trying to relax not get interrogated) if i wanted people to question me about my life, i'd show up to a family thanksgiving dinner.

Experience very excellent hotel amazing and staff very kind main restaurant food very delicious thanks,Mr tarik, Hamed, Elsaid and shawqy And special thanks Mr Amr from reception

Experience very excellent hotel amazing and staff very kind main restaurant food very delicious thanks,Mr tarik, Hamed, Elsaid and shawqy And special thanks Mr Amr from reception

All very good .. food not good

Plenty of things to do. Acceptable food. Friendly staff. Several pools to enjoy. The beach is quite small and it is very difficult to find a sunbed

Furniture at rooms are very poor rooms very old service excellent breakfast and snacks are perfect dinner very poor animation very friendly

Food variety was great, and staff were very courteous. Room was old, only rooms far from the beach available as the buildings near the beach were under renovation. Cleanliness of the room on the first day was not good as well as plumbing. ACs in restaurants were not good. Overall not a 5 stars hotel in-terms of facilities. Alcoholic cocktails are very poor .

The beach is sandy and amazing with colorful coral and fishes

I stayed 4 nights with my family in family suite and it was excellent stay. Food variety, Pools, service, room size, aqua, ... are perfect. I will go again inshallah

The staff are working around the clock to ensure is always clean and Healthy, they are always super friendly and the animation team is very active and always engaging. The food quality is amazing and provides different varieties and cousins.

The staff are working around the clock to ensure is always clean and Healthy, they are always super friendly and the animation team is very active and always engaging.The food quality is amazing and provides different varieties and cousins.

The waterpark has limited hours; it is only open from 10:00 a.m. - noon. then 3:00 p.m. - 5:00 p.m. The staff needs to be retrained with customer service, during our three days stay only three employees were friendly and welcoming (Ami and the Chef at the Chimichurri). Also, the bartender at the Splash Bar). We arrived after 3:00 p.m. and our rooms weren't ready.

The waterpark has limited hours; it is only open from 10:00 a.m. - noon. then 3:00 p.m. - 5:00 p.m. The staff needs to be retrained with customer service, during our three days stay only three employees were friendly and welcoming (Ami and the Chef at the Chimichurri). Also, the bartender at the Splash Bar). We arrived after 3:00 p.m. and our rooms weren't ready.

Amazing location, delicious food, friendly English speaking staff, pristinely cleaned , kids activities galore but didn’t feel like a kid hotel felt And looked like Luxury 5 star hotel . Stayed here with four kids and everyone was very very happy activities for every age.

Amazing location, delicious food, friendly English speaking staff, pristinely cleaned , kids activities galore but didn’t feel like a kid hotel felt And looked like Luxury 5 star hotel . Stayed here with four kids and everyone was very very happy activities for every age.

Amazing trip at this hotel, every thing was great food, services, sandy beach, snorkeling and pool

One of the best hotels ever, best buffet, friendly stuff and clean rooms! Highly recommended

One of the best hotels ever, best buffet, friendly stuff and clean rooms! Highly recommended

Our third visit and unfortunately our last. The staff in the food hall and restaurants were bordering on rude. They clearly did not want to be there and defo item did not want to serve. We have always had kind, fun, polite staff when here before but that was not the case this time. What a shame as it spoiled all the hard work of the animation team and lifeguards who were wonderful as always. The hotel itself has everything you could need and a lovely beach. If you call a car be aware that the gate staff will not let them through and you will be forced to meet them at the main gate. There seems to be no reason that they won’t allow ubers or taxis through except that they want you to use their limousine service. The staff in reception were of no help at all and at times rude when you asked questions. We arranged to keep our room with one staff member until 2pm only to be locked out at 12noon and when querying it, told the person didn’t have the authority to sort it out. How would we have known that. It took so long to sort out with our luggage in the locked room that we nearly missed our flight. We happily said we would pay extra but they just refused entry after 12 noon even though I had my family stood in reception in our swimwear and had a flight to catch. It was an awful service. We’re so disappointed. We’ve already booked our next holiday to hurghada with White Beach where we’ve never encountered these problems. The staff really do make the holiday.

We had a great one week vacation at the Sunrise Royal Makadi in late March, 2021. The staff was very friendly. The rooms were spacious. The food was good – the specialty restaurants were superb. There are a lot of free activities – Yoga (Lauren was great!), Zumba, Volleyball, the night entertainment (great DJ and sound system). I got one of the best massages in their spa from a woman (Rosa?). We rented Jet Skis and Ahmed took great photos. I bought some great lotion from Zideh at Secret of the Desert. Overall – this was a GREAT vacation. I highly recommend and will be back.

The property was very clean & food was good especially at the main restaurant. We were disappointed with the activities. The list of activities are misleading as on the beach, there are no kayaks, sail boats, or anything of the sort that is free of cost or even owned by the resort. They are all run by third party people. The staff at the spa are extremely pushy and bothersome when it comes to booking treatments and they are not very good at massages or mani/pedis. Activities such as archery, golf etc was never accessible because no one was there to give you the clubs/balls/arrows/bows when you wanted to participate. Billiards was also not free with cost of €3 per hour. Only 2 a la carte restaurants were open on the resort and The little entertainment show they had (also not very good) ends at 10:30pm with bars closing at midnight. Alcoholic drinks also sucked.