There are no staff on site, bar a gentleman we took to be a caretaker. Check in is via a phone on the reception desk and an automated key safe to obtain your room key. Breakfast is self-service and limited in choice - there is no cooked breakfast option, again because there are no staff on site. The outside of the hotel is shabby and lacks maintenance. The room was clean but dated.

Peaceful location but thin walls. I asked for directions to my room from a staff member. She showed me to my room and where the shared bathroom was. I asked if anyone was in the same wing as me, and she said no guests, just her sleeping in the room next door. Unfortunately, the walls were paper thin, and she apperently likes to listen to the news without headphones, so almost every moment between 8 am and 8pm, I could quite clearly hear the news/videos playing from her phone/tv through the walls. While this didn’t affect my sleep, it didn’t exactly make me feel comfortable. The hotel manager had emailed me asking if everything was alright. I emailed back to ask them to ask her to keep it down but the email they used was a noreply email. I messaged them on Expedia but they didn’t respond. So even though I tried to have this (rather awkward) issue resolved, I couldn’t contact mgmt. Since it didn’t disturb my sleep, it’s not the end of the world, and otherwise the place was fine. Would have been a perfect stay without the noise disruption and I hope that this review encourages the staff to use headphones to avoid disturbing guests. Management needs to be responsive and reachable thru email.

Great location. Spacious room. Wi-Fi was very good Recommended

Basic, clean and dog-friendly. Young man looking after the place was very calm during the fire alarm. Think prices rocketed due to the local clan gathering.

This place was lovely. Having been before we were more than pleased this time as the young man who welcomed us couldnt be more helpful. Our room was prepared specially for us as we had arrived early. No problem. If we needed anything we were told just to call him on the phone in the front hallway. He lived in the premises whilst on duty. The room was cleaned and bins were emptied daily. Breakfast was available in a grab and go service provided in the dining breakfast room. We came and went as we pleased. 3 days of relaxing in this comfotable hotel was just what we had hoped for. Will definitely be returning in the future. The comments we had read before in reviews must come from people who expect far more than what they pay for. It was homely, clean and welcoming. As we all get back on our feet and return to a sort of normality after covid, lets give these wee places a chance. Braw place . Thanks guys.

Just what I expected. Basic, but I knew that when I booked. Tea and coffee making facilities and bottled water in the room. Nice shower. Beautiful setting.

Adequate. No service people around AT ALL! Hard bed, harder pillow. No food.

An oldie but a goodie, breakfast provided. Great coffee machine!

If you are looking for somewhere impersonal with no human contact, this is fine. I only stayed one night and it served its purpose. Basic DIY breakfast - cereal and a prepackaged croissant (with some jam). I'd suggest fresh bread in the morning, a toaster and some marmalade or jam - doesn't seem too demanding. And no staff to be seen at all.

Very nice property. Check in was different but quick. Four poster bed was very comfortable

We booked for 3 nights. Neither heater was working nor hot water was coming out from basin, bathtub. Even shower gel was empty!!! In summary - they haven't focus on good hospitality. They are saying free breakfast but it's suddenly became empty till next guest arrived.

Nice room with big bed and telly, enjoyable stay only issue was the shower as the water kept coming didn’t seem like the pump was draining quick enough

The guests in the other room had taken over the shared bathroom and it hadn't been cleaned for sometime, and I was still perplexed about where the breakfast room to pick up my dash and go

Didn't actually end up staying. First time I have refused to stay in a hotel. Keybox to get key.. entered room. Not the four poster bed I had booked, Lino ripped, dirty, mould in bathroom and windowsills, lumpy disgusting bed. Went to reception to use phone to get a staff member. Tried twice and no answer. Walked through the public areas. Run down and empty. Started crying and my hubby ended up booking a premier inn as I was too upset to stay there. Extremely false advertising and photos were nothing like the rooms. Shame as I lost my reward night with Hotels.com. Would not recommend !!

Cant thank the hosts enough- all good, beautiful setting, my own upper cottage style room, very accomodating with my extended booking-many thanks! Will def stay again.

The bedroom was clean but the bed was very uncomfortable, you could feel springs digging into you. The shower head was not clean and the rest of the bathroom looked like it needed a good scrub.

Rather hit and miss. Nobody around to ask for info.

This was our 3rd visit to the hotel, I would say it willbe the last. On arrival no one around, just a telepuone number to call to get the key and then realised that the restaurant was not open. Which was not mentioned on the booking, so therefore headed back to Avimore to get dinner, we had breakfast with us as up early next morning. Really disappointed as this was a lovely friendly hotel at one time not very inviting now.

The hotel is a lovely old building large rooms. It is a very reasonable price given its location. It will appeal to one or two night stays. With no on-site staff and a digital key box to collect and return room keys it was unusual but worked.

It was all I needed. A place to lay down after a long shift.

It was all I needed. A place to lay down after a long shift.

Agen y on behalf of the Hotel phoned to cancel the booking as unable to peovide accomodation for 3 people as booked. Requested refund but no refund given over 10days later

Save yourself the grief.......Arrived to find our 4 poster room had been given to someone else as they had had a leak from the room above the previous night. We were put in the room that the water had leaked into as there was no other rooms available. Cannot fault the housekeeping staff who tried their best to sort it out.This hotel is managed remotely from a Phillippine call centre......There is no Management on site....result a ruined weekend with no-one accountable on site

Save yourself the grief.......Arrived to find our 4 poster room had been given to someone else as they had had a leak from the room above the previous night. We were put in the room that the water had leaked into as there was no other rooms available. Cannot fault the housekeeping staff who tried their best to sort it out.This hotel is managed remotely from a Phillippine call centre......There is no Management on site....result a ruined weekend with no-one accountable on site 😡

Good, clean room for a reasonable price. Nice situation at edge of the village. Shame there was no seating out in the garden area. Gutters & outside walkways needed cleaning of tree/branch debris but otherwise a comfortable, quiet and convenient stay. Would return if similar pricing available.

Very dated hotel, in need of modernisation.

We ariived very late and checkin was super easy with our keys left out for us

We ariived very late and checkin was super easy with our keys left out for us

Lovely clean spacious room with good parking and close to amenities of Kingussie

Booking in was a little confusing as the name given on hotels.com and the actual name varied and also was not in the right position on the map. The single room was small and basic but clean and cofy. The bathroom was shared and the floor boards creeked so anyone going past the room at night would wake you up. I dont think theres much in the way of soundproofing. The hotel is out of the way of trafic and has a nice garden but the restaurant wasnt open so no food on site. There was a tv and tea/coffee in the room. Andrew who was managing the place was very helpful and saved the day a few times. It was a good price and ok for a few nights but definitely room for improvement.

It is very good hotel, we feel comfortable in there. Very clean n helpful staffs

It is very good hotel, we feel comfortable in there. Very clean n helpful staffs