The pool and water slide were amazing! Room was clean and beds were comfy. TV did not work kept cutting in and out and the sink in the bathroom had a very slow drain.

I liked the miniature golf and most of all the water slide. I don't like slides st the best of times but I had to try, I screamed and laughed the whole way down. My only complaint we couldn't stay longer.

This was a perfect family friendly hotel. We had 7 children ages 7 and under. With 2 side by side rooms and an RV site opposite, a pool with water slides and a playground, along with space outside, it was a perfect setup. The staff was friendly and helpful. Ice cream amazing and the parents loved playing mini golf after little ones were in bed-wonderful get away.

Couldnt tell if it was multi family run or something? A lot of the older staff had terrible attitudes and were quite mean to the younger staff working with them. Pool staff was yelling at Im assuming her kids and other kids to "enforce" pool rules. Older guy was yelling at the world and just all around grouch mumbling to himself. Evening store staff was yelling and bossing around the young teen who was trying to do multiple things. Didnt listen when the teen was explaining what she was doing and when she get to what was asked Other than that loved it. Very clean and quiet

Pictures do not represent property accurately. It needs a lot of work. Some plugs didn’t work. No paper towel provided. Wet humid smell. Cabinets peeling. Black marks up the wall from the heater

Comfortable n Convenience

We’ve been coming here since we were kids and absolutely LOVE everything about it. Location, amenities, and rooms all exceed expectations every single time! Thanks again riverside! See you in the summer!

Really nice little cabins that are updated, comfortable and a short walk to the beach! The front desk staff were very friendly and helpful. The one thing was one of the cabins did smell a bit like smoke (even though it was non-smoking) but we opened the windows and turned on fans to air it out and it was fine. If we come back to Qualicum beach, we will definitely consider staying here again!

Very clean and comfortable. Good for going with the family. Just one comment ....the front desk guy informed us that the more you pay for the cabin the more things you will get... when asked for 2 more towels.

Despite having already paid an exorbitant amount in points and money for this room when we arrived they claimed we hadn't paid taxes and claimed more money before we could check in. First property we've ever booked with points that claimed that at check-in. Quite the grift. Also, we booked a motel room but were put in what they called a side-by-side. No AC. The mini golf is in terrible shape. It was not particularly enjoyable aside from the pool.

I have stayed at Riverside many years in a row and always found it to be of great value. You never paid much and did not expect much. The pool and property is great but the rooms are not great. Old cheap pillows, uncomfortable beds and the rooms smell like stale smoke. They have been painted and surfacely redone, but are definately aging. None of this mattered before I was charged $500 a night. For this price I expect my room to be serviced daily and nevessities topped up. I had service come by and replace towels, but not the coffee, sugars, dish soap or bathroom shampoo conditioner, soap etc. I received the usual "we are short staffed" comment, which I understand but st $500 a night I expect more!

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This is a great spot for families. We stayed in a renovated cabin. Had a kitchen, living room, 1 bedroom. Backyard with firepit, propane grill. The site has a convenience store with everything you would need for camping or bbq. The pool onsite was a blast for the kids. Only negatives was that we didn't book directly through them and they tried to pull a fast one that the room wasnt available even though i paid in full upfront through hotels.com. However, this was rectified and worked out better in the end. Also, the mini putt is pretty worn and in need of repair but still playable for kids. Qualicum beach is beautiful and nearby. The town is 5 min away. I would definitely recommend for young families.

the newly renovated areas need AC in plus 30 weather desk fans are not appropriate new renos are poorly done and flooring is already coming up couch was falling apart and pleather pieces were everywhere

The room stated is slept 4. The sofa was actually a futon that was broken and wouldn’t lay flat. There were stains on the sheets. The power went off in the middle of the night but there wasn’t a screen on the window to leave it open with bats flying around outside.

Place was as expected, a little dated but otherwise nice and clean. We did have to pay an additional $80 but that was due to travelocity not charging the proper taxes. My kid had a blast at the pool/slides, there is a person from the resort supervising at all times which was awesome. The staff was awesome, very nice and polite. We will stay there again if were out on the island.

My kids age 5 & 8 loved this place! Our suite was clean and had everything we needed.

The property was clean and cozy. 2 deficiencies There was only one bathroom for 3 bedrooms building The garbage storage was right beside the building.

The room was renovated and was nice. The courtyard was completely unacceptable renovation are still on going and the courtyard was littered with old appliances spread randomly. There was building materials lying around. There was new appliances on 2x4 runners which where a tripping hazard. We had to gather and clean the patio furniture. There was pressure washing going all day every day through the weekend and past business hours. I specifically asked if there was a pull out bed and there was no it was a standard couch.

Great customer service upon check in. Townhouse concept is really nice. We will come back here again.

Clean basic room. It was a short stop over for us but the property looked nice and we would like to go back during the summer with the children

Clean basic room. It was a short stop over for us but the property looked nice and we would like to go back during the summer with the children

Very relaxing beautiful area.

The space was a bit tight. Kitchen was great.

Stayed in the one bedroom cabin and it was quite small and cute.

Stayed in the one bedroom cabin and it was quite small and cute.

Spaciousness and cleanliness.

Lots of fun for the kids. Great staff, nice to have the store there too

Riverside Resort was a good property. We stayed in the 2 bedroom townhouse. It was super dated but clean, kitchen had everything we needed. Staff were friendly. Waterslides and pool was great!

Riverside Resort was a good property. We stayed in the 2 bedroom townhouse. It was super dated but clean, kitchen had everything we needed. Staff were friendly. Waterslides and pool was great!

Great stay good accommodation lovely people

Very nice stay. Kids loved the pool but mini golf needs alit of repair. Needs more dishes in cabin if cabin sleeps 6 there should be dishes for that many. Besides that would go back